WEST Business & Marketing Education (038): Practice & Study Guide

Course Summary

Earn a passing score when taking the WEST-E Business and Marketing Education exam with help from this engaging study guide course. Boost your knowledge of key exam concepts using our bite-sized lessons, multiple-choice quizzes and comprehensive practice exams.
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72 chapters in WEST Business & Marketing Education (038): Practice & Study Guide

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 72)}}
Ch 1. WEST Business & Marketing Education: Fundamentals of Management {{cp.topicAssetIdToProgress[51336].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Management in Organizations: Top, Middle & Low-Level Managers Score: {{cp.lessonAssetIdToProgress[2031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2031].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2031].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Managerial Skills: How Good Managers Promote Productivity Score: {{cp.lessonAssetIdToProgress[2032].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2032].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2032].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2032].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Henry Mintzberg's Managerial Roles Score: {{cp.lessonAssetIdToProgress[2033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2033].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2033].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Four Functions of Management: Planning, Organizing, Leading & Controlling Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Managerial Functions in the International Organization Score: {{cp.lessonAssetIdToProgress[2161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2161].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2161].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Characteristics of the International Manager in Global Organizations Score: {{cp.lessonAssetIdToProgress[2162].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2162].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2162].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2162].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Managing a Diverse Workforce in Contemporary Organizations Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 72)}}
Ch 2. WEST Business & Marketing Education: Classical Management Theories {{cp.topicAssetIdToProgress[51337].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Classical Management Theory (1900-1930): Definition Score: {{cp.lessonAssetIdToProgress[2036].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2036].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2036].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2036].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Bureaucracy: Max Weber's Theory of Impersonal Management Score: {{cp.lessonAssetIdToProgress[2037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2037].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2037].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Classical Scientific School of Management Score: {{cp.lessonAssetIdToProgress[2038].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2038].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2038].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2038].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Frederick Taylor & Management: Maximizing Productivity & Efficiency Score: {{cp.lessonAssetIdToProgress[2039].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2039].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2039].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2039].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Gantt Charts & Bar Graphs: Henry Gantt's Contributions to Management Score: {{cp.lessonAssetIdToProgress[2040].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2040].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2040].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2040].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Henri Fayol's Management Principles: Managing Departmental Task Organization Score: {{cp.lessonAssetIdToProgress[2559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2559].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2559].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Fayol's Theories on Staff Management and Worker Satisfaction Score: {{cp.lessonAssetIdToProgress[2043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2043].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2043].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Frank and Lillian Gilbreth's Motion Study Score: {{cp.lessonAssetIdToProgress[2041].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2041].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2041].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2041].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Classical Administrative School of Management: Managing the Organization Score: {{cp.lessonAssetIdToProgress[2042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2042].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2042].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Mary Parker Follett: People-Oriented, Group-Network Management Score: {{cp.lessonAssetIdToProgress[2044].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2044].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2044].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2044].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Chester Barnard: Informal Organizations and Acceptance Theory Score: {{cp.lessonAssetIdToProgress[2045].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2045].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2045].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2045].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 72)}}
Ch 3. WEST Business & Marketing Education: Behavioral Management Theory {{cp.topicAssetIdToProgress[51338].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Neoclassical Theory of Management: The Human Relations Approach Score: {{cp.lessonAssetIdToProgress[2046].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2046].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2046].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2046].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Behavioral Management Theory: Understanding Employee Behavior & Motivation Score: {{cp.lessonAssetIdToProgress[2047].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2047].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2047].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2047].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Hawthorne Effect: The Study of Employee Productivity Score: {{cp.lessonAssetIdToProgress[2048].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2048].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2048].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2048].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Theory X & Theory Y: Two Types of Managers Score: {{cp.lessonAssetIdToProgress[2050].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2050].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2050].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2050].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 72)}}
Ch 4. WEST Business & Marketing Education: Contemporary Management Theory {{cp.topicAssetIdToProgress[51339].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Modern Theory of Management Score: {{cp.lessonAssetIdToProgress[2051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2051].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2051].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Quantitative School of Management: Improving Managerial Decision-Making Score: {{cp.lessonAssetIdToProgress[2052].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2052].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2052].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2052].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Systems Management Theory Score: {{cp.lessonAssetIdToProgress[2055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2055].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2055].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Contingency School of Management Score: {{cp.lessonAssetIdToProgress[2056].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2056].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2056].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2056].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Quality School of Management: Kaizen & Reengineering Approaches Score: {{cp.lessonAssetIdToProgress[2057].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2057].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2057].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2057].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 72)}}
Ch 5. WEST Business & Marketing Education: Planning as a Function of Management {{cp.topicAssetIdToProgress[51340].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Planning as a Function of Management Score: {{cp.lessonAssetIdToProgress[2059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2059].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2059].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Planning: Strategic, Tactical, Operational & Contingency Planning Score: {{cp.lessonAssetIdToProgress[2060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2060].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2060].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a SWOT Analysis? Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Company Mission Statements: Definition & Examples Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 72)}}
Ch 6. WEST Business & Marketing Education: Organizing as a Function of Management {{cp.topicAssetIdToProgress[51341].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Organizing as a Function of Management Score: {{cp.lessonAssetIdToProgress[2072].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2072].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2072].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2072].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Design and Structure Score: {{cp.lessonAssetIdToProgress[2073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2073].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2073].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Mechanistic & Organic Organizational Business Structures Score: {{cp.lessonAssetIdToProgress[2074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2074].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2074].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Work Specialization in Organizations Score: {{cp.lessonAssetIdToProgress[2075].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2075].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2075].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2075].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Authority in Centralized & Decentralized Organizations Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Types of Contemporary Organizational Designs: Matrix, Team & Network Designs Score: {{cp.lessonAssetIdToProgress[3001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3001].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3001].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Characteristics of Informal Organizations: The Grapevine & Informal Groups Score: {{cp.lessonAssetIdToProgress[2078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2078].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2078].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 72)}}
Ch 7. WEST Business & Marketing Education: Leadership Theory {{cp.topicAssetIdToProgress[51342].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Fiedler's Contingency Theory & a Leader's Situational Control Score: {{cp.lessonAssetIdToProgress[2104].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2104].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2104].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2104].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hersey-Blanchard's Model of Situational Leadership Score: {{cp.lessonAssetIdToProgress[2105].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2105].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2105].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2105].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Path-Goal Theory and Leadership Styles Score: {{cp.lessonAssetIdToProgress[2106].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2106].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2106].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2106].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Machiavellianism in Organizations: Justifying the Means by the Ends Score: {{cp.lessonAssetIdToProgress[2107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2107].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2107].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 72)}}
Ch 8. WEST Business & Marketing Education: Management & Leadership {{cp.topicAssetIdToProgress[51343].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Leadership: Leaders & Their Role in Organizations Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Management vs. Leadership: The Difference Between a Manager & Leader Score: {{cp.lessonAssetIdToProgress[2089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2089].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2089].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Leading as a Function of Management Score: {{cp.lessonAssetIdToProgress[2090].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2090].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2090].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2090].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Leadership Orientation: Task-Oriented & People-Oriented Score: {{cp.lessonAssetIdToProgress[2091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2091].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2091].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Blake Mouton Managerial Grid: Five Leadership Styles Score: {{cp.lessonAssetIdToProgress[2101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2101].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2101].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Positional Power: Legitimate, Coercive & Reward Power Score: {{cp.lessonAssetIdToProgress[2102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2102].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2102].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Personal Power: Referent and Expert Power Score: {{cp.lessonAssetIdToProgress[2463].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2463].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2463].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2463].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Top-Level Management: Definition, Functions & Responsibilities Score: {{cp.lessonAssetIdToProgress[4098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4098].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[4098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4098].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - The Transformational Leader Score: {{cp.lessonAssetIdToProgress[2092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2092].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2092].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - The Transactional Leader Score: {{cp.lessonAssetIdToProgress[2093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2093].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2093].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - The Servant Leader Score: {{cp.lessonAssetIdToProgress[2094].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2094].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2094].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2094].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - The Laissez-faire Leader Score: {{cp.lessonAssetIdToProgress[2095].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2095].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2095].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2095].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - The Participative or Democratic Leader Score: {{cp.lessonAssetIdToProgress[2096].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2096].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2096].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2096].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - The Authoritarian or Autocratic Leader Score: {{cp.lessonAssetIdToProgress[2097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2097].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2097].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - The Charismatic Leader Score: {{cp.lessonAssetIdToProgress[2098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2098].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2098].bestScoreQuestions}}  Take Quiz Optional
Lesson 16 - The Situational Leader Score: {{cp.lessonAssetIdToProgress[2099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2099].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2099].bestScoreQuestions}}  Take Quiz Optional
Lesson 17 - The Bureaucratic Leader Score: {{cp.lessonAssetIdToProgress[2100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2100].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2100].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 72)}}
Ch 9. WEST Business & Marketing Education: Work Groups & Teams {{cp.topicAssetIdToProgress[51344].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Groups, Mobs & Teams in Organizations Score: {{cp.lessonAssetIdToProgress[2080].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2080].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2080].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2080].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Work Teams: Functional, Cross-Functional & Self-Directed Score: {{cp.lessonAssetIdToProgress[2081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2081].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2081].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning Score: {{cp.lessonAssetIdToProgress[2082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2082].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2082].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion Score: {{cp.lessonAssetIdToProgress[2083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2083].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2083].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Groupthink: Definition & Examples Score: {{cp.lessonAssetIdToProgress[2084].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2084].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2084].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2084].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Team Conflict and the Work Process Score: {{cp.lessonAssetIdToProgress[2085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2085].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2085].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Team Player at Work: Definition, Characteristics & Example Score: {{cp.lessonAssetIdToProgress[8750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8750].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8750].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 72)}}
Ch 10. WEST Business & Marketing Education: Production & Operations {{cp.topicAssetIdToProgress[51345].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Operations Management: Focusing on Production Efficiency & Customer Satisfaction Score: {{cp.lessonAssetIdToProgress[2053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2053].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2053].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Processes of Production and Improving Productivity Score: {{cp.lessonAssetIdToProgress[12014].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12014].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[12014].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12014].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Productivity, Quality, Profitability and the Role of Managers Score: {{cp.lessonAssetIdToProgress[2155].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2155].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2155].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2155].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Five Principles of Total Quality Management (TQM) Score: {{cp.lessonAssetIdToProgress[2156].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2156].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2156].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2156].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Implementing Total Quality Management (TQM) in an Organization Score: {{cp.lessonAssetIdToProgress[2157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2157].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2157].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Operations Management Planning Score: {{cp.lessonAssetIdToProgress[12015].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12015].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[12015].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12015].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Management Information Systems: Using Data to Manage Operations Score: {{cp.lessonAssetIdToProgress[2054].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2054].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2054].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2054].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 72)}}
Ch 11. WEST Business & Marketing Education: Change Management {{cp.topicAssetIdToProgress[51346].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How Internal and External Factors Drive Organizational Change Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managerial Challenges Caused by Organizational Change Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Planned Change Process Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kurt Lewin's Force-Field Analysis Change Model Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Applying Kotter's 8-Step Change Model Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How Companies Become Learning Organizations Score: {{cp.lessonAssetIdToProgress[2069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2069].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2069].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 72)}}
Ch 12. WEST Business & Marketing Education: Strategic Decision Making {{cp.topicAssetIdToProgress[51347].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Business Environments & the Four Functions of Management Score: {{cp.lessonAssetIdToProgress[2149].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2149].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2149].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2149].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Decision Making Process for Organizations Score: {{cp.lessonAssetIdToProgress[2150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2150].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2150].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Decision Making for Managers: Certainty, Risk & Uncertainty Score: {{cp.lessonAssetIdToProgress[2151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2151].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2151].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - PERT Analysis & Project Completion Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Situational Analysis in Marketing: Examples, Definition & Format Score: {{cp.lessonAssetIdToProgress[5279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5279].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5279].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(12, 72)}}
Ch 13. WEST Business & Marketing Education: Control as a Function of Management {{cp.topicAssetIdToProgress[51348].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Controlling as a Function of Management Score: {{cp.lessonAssetIdToProgress[2129].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2129].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2129].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2129].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Controls: Feedforward, Concurrent & Feedback Score: {{cp.lessonAssetIdToProgress[2131].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2131].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2131].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2131].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Financial Controls in Organizations Score: {{cp.lessonAssetIdToProgress[2132].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2132].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2132].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2132].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Budget Controls: Top-Down, Bottom-Up, Zero-Based & Flexible Budgeting Score: {{cp.lessonAssetIdToProgress[2133].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2133].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2133].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2133].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(13, 72)}}
Ch 14. WEST Business & Marketing Education: Human Resources Fundamentals {{cp.topicAssetIdToProgress[51349].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Assessing Training Needs of an Organization Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Performance Appraisal and 360 Feedback Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Understanding Employee Compensation Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Function of Collective Bargaining Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Human Resource Controls: Appraisals, Discipline, Observations & Training Score: {{cp.lessonAssetIdToProgress[2135].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2135].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2135].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2135].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(14, 72)}}
Ch 15. WEST Business & Marketing Education: Hiring & Staffing {{cp.topicAssetIdToProgress[51350].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons Score: {{cp.lessonAssetIdToProgress[19561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19561].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19561].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Job Bidding as a Recruitment Method Score: {{cp.lessonAssetIdToProgress[19562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19562].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19562].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Terminating an Employee: Process & Best Practices Score: {{cp.lessonAssetIdToProgress[2143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2143].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2143].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF Score: {{cp.lessonAssetIdToProgress[19563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19563].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19563].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Impulsive, Comparison, Pre-Planned & Conditional Reasons Employees Quit Score: {{cp.lessonAssetIdToProgress[19564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19564].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19564].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Internal Recruitment: Definition, Methods & Process Score: {{cp.lessonAssetIdToProgress[7881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7881].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7881].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(15, 72)}}
Ch 16. WEST Business & Marketing Education: Employee Motivation {{cp.topicAssetIdToProgress[51351].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Motivation Theory: Needs-Based & Behavior-Based Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Pygmalion Effect: Influencing Employee Behavior Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Herzberg's Two-Factor Theory: Hygiene Factors & Motivation Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Alderfer's ERG Theory & Employee Motivation in the Workplace Score: {{cp.lessonAssetIdToProgress[2112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2112].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2112].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Acquired Needs Theory: Need for Achievement, Power & Affiliation Score: {{cp.lessonAssetIdToProgress[2113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2113].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2113].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Equity Theory of Motivation: Reward & Effort Score: {{cp.lessonAssetIdToProgress[2114].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2114].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2114].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2114].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Vroom's Expectancy Theory of Employee Motivation Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees Score: {{cp.lessonAssetIdToProgress[2116].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2116].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2116].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2116].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Locke's Goal-Setting Theory: Using Goals to Advance Motivation Score: {{cp.lessonAssetIdToProgress[2117].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2117].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2117].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2117].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Types of Job Redesign: Job Enrichment, Enlargement & Rotation Score: {{cp.lessonAssetIdToProgress[2119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2119].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2119].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Job Flexibility in the Workplace Score: {{cp.lessonAssetIdToProgress[2121].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2121].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2121].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2121].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Intrinsic Rewards for Employees: Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[7479].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7479].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7479].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7479].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(16, 72)}}
Ch 17. WEST Business & Marketing Education: Employee Benefits {{cp.topicAssetIdToProgress[51352].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Family and Medical Leave: Legislation and Purpose Score: {{cp.lessonAssetIdToProgress[10867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10867].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10867].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - COBRA: Overview and Importance Score: {{cp.lessonAssetIdToProgress[15589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15589].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15589].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Workers' Compensation: Overview and Description Score: {{cp.lessonAssetIdToProgress[15591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15591].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15591].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Equal Pay Act: Definition and Effects Score: {{cp.lessonAssetIdToProgress[15585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15585].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15585].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Minimum Wage & Child Labor: Purpose of the Fair Labor Standards Act Score: {{cp.lessonAssetIdToProgress[10866].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10866].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10866].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10866].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Worker Adjustment and Retraining Notification (WARN) Act Score: {{cp.lessonAssetIdToProgress[17255].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17255].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17255].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17255].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Affordable Health Care Act: Description, Overview & Relevance to HR Management Score: {{cp.lessonAssetIdToProgress[17101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17101].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17101].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Unemployment Compensation: Definition, Benefits & Purpose Score: {{cp.lessonAssetIdToProgress[10869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10869].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10869].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Social Security: Legislation and Issues Score: {{cp.lessonAssetIdToProgress[10870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10870].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10870].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Understanding Retirement and Pension Plans Score: {{cp.lessonAssetIdToProgress[10871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10871].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10871].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(17, 72)}}
Ch 18. WEST Business & Marketing Education: Employment Law {{cp.topicAssetIdToProgress[51353].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Employment Law? - An Introduction to Employment Law Score: {{cp.lessonAssetIdToProgress[10863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10863].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10863].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Human Resource Management (HRM): Laws & Regulations Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Discrimination at the Workplace? - Forms, Policies & Practices Score: {{cp.lessonAssetIdToProgress[8275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8275].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8275].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Sexual Harassment and the Hostile Work Environment Score: {{cp.lessonAssetIdToProgress[14591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14591].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14591].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Equal Employment Opportunity: Title VII Law & Regulations Score: {{cp.lessonAssetIdToProgress[17100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17100].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17100].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Equal Employment Opportunity: Title VII Requirements for Managers & Organizations Score: {{cp.lessonAssetIdToProgress[17099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17099].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17099].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Equal Employment Opportunity: ADA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15582].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15582].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Equal Employment Opportunity: ADEA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15583].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15583].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Equal Employment Opportunity: PDA & Regulations Score: {{cp.lessonAssetIdToProgress[15584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15584].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15584].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Employee Rights: Privacy & Safety