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Question 1 1. When considering the use of technology as an adjunct to cross-cultural agility, it's important to remember which one of the following?
Question 2 2. Overestimating one's own cultural competence is an especially significant barrier when an individual has _____.
Question 3 3. Mark is working on a transition team that will begin outsourcing accounting operations to an international location. He is quite confident about this assignment because it was only three years ago that he guided this same process for the customer service call center. Which barrier is MOST likely to affect Mark's culturally competent agility?
Question 4 4. What is one value shared by leaders who are agile and those who are also culturally agile?
Question 5 5. The term _____ describes the ability of an organization or individual to effectively adapt to different cultural norms.
Question 6 6. Which of the following is NOT a trait of a culturally agile professional?
Question 7 7. Culturally agile professionals are self-aware. What does this mean?
Question 8 8. Saffron has created a website that allows people to rent their jewelry out to others. The owner of the jewelry makes a little money, and the renter gets to wear some expensive jewelry without buying it. This is a good example of _____, which means that people are able to rent out something they own.
Question 9 9. Carina works at a company where everyone reports to someone else, all the way up to the CEO. Everyone works in departments that are defined by the job that the people in that department do. For example, Carina works in the graphic design department, but her friend works in marketing. Carina's organization is a _____ one.
Question 10 10. Which of the following is a strategy for reducing organizational complexity?
Question 11 11. All of these are potential traits of adaptable organizations EXCEPT which?
Question 12 12. Zaf's company is structured horizontally, so there isn't always a clear chain of command because everyone works together in teams. Zaf's company is most likely using the _____ model of organizational structure.
Question 13 13. Why did Jack Welch want to restructure his multibillion dollar organization to operate similarly to a family grocery store?
Question 14 14. Tomas really wants his employees to be creative and innovative. He also wants them to be happy and satisfied with their jobs. Based on this, Tomas should probably use the _____ structure for his company.
Question 15 15. Karna is a sales manager. He asks the sales associates who work in his department to constantly try new things and report back to the team on what they notice and what they think should be done. Because his approach to improvement is bottom-up, he is using the _____ approach.
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