Business 203: Introduction to Retail Merchandising Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1. In a _____ lease, the tenant is responsible for rent, property taxes, insurance, and maintenance.

Question 2 2. Which statement concerning lifestyle centers is MOST accurate?

Question 3 3. All of the following are examples of planned retail areas EXCEPT:

Question 4 4. What is the first step when researching zoning of land or property?

Question 5 5. An analyst who wants to utilize sales-orientation pricing objective _____.

Question 6 6. Which pricing strategy involves setting a very low introductory price to build sales and market share quickly?

Question 7 7. A payment to a dealer for promoting the manufacturer's products is referred to as a _____.

Question 8 8. Which basic retail formula is correct?

Question 9 9. A business that purchases finished products and resells them to consumers is referred to as a _____.

Question 10 10. According to the theory of _____, a company that tries to solve a societal problem by creating a product to fulfill a need will profit and also help the world.

Question 11 11. What is the BEST example of a merchandising business?

Question 12 12. What is the BEST way to open a sale with a potential customer?

Question 13 13. Erica is a cashier at a bakery. An angry customer named Marlene begins yelling at Erica, claiming that her coffee is much too cold and her croissant is burnt. How should Erica defuse this situation?

Question 14 14. What is the final step of an effective customer complaints policy?

Question 15 15. Helena, the manager of a candy shop, is looking for a new customer service representative. Which of the following candidates would be the BEST for the position?

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Business 203: Introduction to Retail Merchandising Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Business 203: Introduction to Retail Merchandising  /  Business Courses
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