Business 323: Organizational Theory Final Exam

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Question 1 1. Which of the following is the feeling that is most crucial after collaboration?

Question 2 2. Which of the following is NOT a step in the negotiation process?

Question 3 3. Jane and Thomas are disputing over methods for advancing their company's image. Thomas wants to use online social media, whereas Jane believes most of their customers are older and should be contacted by mail. A person from outside the company is brought to weigh in on both sides of the argument and move them towards a more constructive dialog. The mediator maintains an impartial stance and keeps extensive notes that she presents to Jane and Thomas to resolve their conflict. Which of these in this scenario is NOT common for mediators?

Question 4 4. Which of the following is NOT an example where negotiations are likely to achieve the best result?

Question 5 5. What scale is used in the contingency theory of effective management?

Question 6 6. Which of the following are the motivations discussed in Fielder's theory?

Question 7 7. An approach solely reliant on statistics and data is _____

Question 8 8. What does entropy cause in a business system?

Question 9 9. Which of the following is the most important for a middle-of-the-road leader?

Question 10 10. A leader can BEST motivate employees by _____.

Question 11 11. How can a formal leader best expand her power?

Question 12 12. What leadership philosophy best encompasses the statement 'Friday is Save the Whales Day, and I would like us all to wear orange in support of this great cause.'?

Question 13 13. Official, corporate-endorsed communication channels are what type of network?

Question 14 14. You are at a company picnic talking to your manager about the upcoming professional baseball game. He causally asks you about the status of a current project. What type of communication is this?

Question 15 15. Thomas from marketing and James from accounting have been appointed to formulate the company's new PR strategy. They are both heads of a department, and the upper management wants them to cooperate in forming this new strategy. Why is their discussion of a new strategy an example of horizontal communication?

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Business 323: Organizational Theory Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Business 323: Organizational Theory  /  Business Courses
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