Communication Skills for Managers & Supervisors Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1. Why is interpersonal communication considered to be minimally restricted?

Question 2 2. Which of the following statements about body language is FALSE?

Question 3 3. In preparation for his speech, Jeff is trying to get a better understanding of his audience's point of view on the topic. He is short on time and cannot do as much research as he would like. Of the four things listed below, choose the one that Jeff could skip and still have a good understanding of his audience.

Question 4 4. Which element of meeting planning requires assembling, arranging, or producing?

Question 5 5. Which of the following statements is NOT true?

Question 6 6. Negative messages

Question 7 7. Subtypes of communication include:

Question 8 8. It is important for people in meetings to consider various viewpoints. The key steps are to listen, acknowledge, explore and summarize each individual's contributions. In which phase of an effective meeting does this occur?

Question 9 9. What is the goal of providing constructive feedback in the workplace?

Question 10 10. Why is it imperative for managers to develop a tool for collecting data for each employee goal?

Question 11 11. Which visual aid is a combination of several forms of communication: audio, video, text and animation?

Question 12 12. occurs between organizational members who are on the same level in the managerial hierarchy of an organization.

Question 13 13. What is an approach where negative news is delivered with a positive buffer statement before proceeding with the bad news?

Question 14 14. Which of the following is NOT part of the meeting preparation process?

Question 15 15. Jill is concerned that her employees are stagnating and not developing their skills as she had hoped. Jill believes that _____ will help the employees assess their work and generate skill development plans.

Tell us about yourself

Are you a student or a teacher?

I am a student I am a teacher

Communication Skills for Managers & Supervisors Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Communication Skills for Managers & Supervisors  /  Business Courses
Support