Mastering Effective Team Communication in the Workplace Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1. The four elements of effective communication are:

Question 2 2. Which element of effective communication is concerned with the ability to capture the receiver's attention and motivate them to take a desired action?

Question 3 3. What are the four types of effective listening in groups?

Question 4 4. What is the optimal group size for effective listening?

Question 5 5. Carol is an elementary school teacher who was asked to give a speech to business leaders. Without providing definitions to terms, Carol included phrases and terms like 'differentiated instruction,' 'Bloom's Taxonomy,' and 'Praxis scores.' What did Carol do wrong?

Question 6 6. Which element of effective communication is concerned with specific details and information that is accurate and ethical?

Question 7 7. Subtypes of communication include:

Question 8 8. In preparation for his speech, Jeff is trying to get a better understanding of his audience's point of view on the topic. He is short on time and cannot do as much research as he would like. Of the four things listed below, choose the one that Jeff could skip and still have a good understanding of his audience.

Question 9 9. Which of the five functions of nonverbal communication uses nonverbal cues to take the place of verbal cues completely?

Question 10 10. Evaluate the statements below and indicate which one best describes the difference between attitudes and beliefs.

Question 11 11. The benefits of open communication in the workplace include all except:

Question 12 12. _____ listening involves the receiver understanding the other person's communication and feeling what they are feeling.

Question 13 13. Why should team members be interested in listening to and providing feedback?

Question 14 14. All of the following are types of communication successful managers use EXCEPT:

Question 15 15. Which of the following is an example of a meeting with lots of energy (or team interaction)?

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Mastering Effective Team Communication in the Workplace Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

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