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Emotional Intelligence in the Workplace Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1. Which aspect of emotional intelligence relates to your ability to recognize your own emotions, abilities, and motives in various situations?

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Question 2 2. What is the first step an organization should take to improve and develop emotional intelligence in the workplace?

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Question 3 3. What is emotional intelligence?

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Question 4 4. Clients will work with businesses that they _____.

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Question 5 5. People with _____ levels of emotional intelligence are able to interpret the emotions of others and respond to those emotions appropriately.

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Question 6 6. How can an individual develop and improve their emotional intelligence?

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Question 7 7. What is emotional intelligence?

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Question 8 8. Which of these skills needed for emotional intelligence shows an ability to understand the emotional needs and motivations of the people around you?

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Question 9 9. People working together for a common goal describes which of the terms below?

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Question 10 10. Dara notices that her employee Joe has seemed down lately and is having trouble completing assignments on time. Dara knows that he recently lost a close family member. She thinks about how he must be feeling right now. What element of emotional intelligence is Dara using?

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Question 11 11. Emotional intelligence assists with which of the following

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Question 12 12. Which of these skills needed for emotional intelligence shows a willingness to put the time into doing a job well?

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Question 13 13. Which of the following defined emotional intelligence as 'managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly towards their common goals?'

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Question 14 14. Which of the following is NOT an element of emotional intelligence?

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Question 15 15. In which of the following situations would Mick, a supervisor, need to address the area of self-regulation with Cas, his employee?

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Emotional Intelligence in the Workplace Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

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