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Question 1 1. The balanced scorecard can be used by all of the following organizations, EXCEPT:
Question 2 2. Which of these is the purpose of a mentoring relationship?
Question 3 3. Which statement about mentoring programs is TRUE?
Question 4 4. Which statement about weaknesses is TRUE?
Question 5 5. Why is diversity important in a team?
Question 6 6. Who drives the agenda in a workplace coaching program?
Question 7 7. Which is more important in team effectiveness?
Question 8 8. Businesses use a balanced scorecard to track all of the following, EXCEPT:
Question 9 9. All of these are stages in the Change Curve EXCEPT which?
Question 10 10. What is involved in the Exploration stage of the Change Curve?
Question 11 11. Jim feels angry and disgusted with his company after a recent company-wide change. It doesn't seem like management thought about it before making the change, and now Jim just can't experience any positive feelings about his work. Jim appears to be going through _____ with the company.
Question 12 12. What might cause an employee to feel particularly distressed at finding out that his company is changing its main focus of business?
Question 13 13. How might an employee react to a workplace change that will increase workload difficulty if that employee is not 100% sure he or she will be able to keep up with the new workload?
Question 14 14. Which of the behavior reactions, or 4Ds, concerns confusion created by the initiation of change?
Question 15 15. A fast food restaurant chain decides to automate several of its front-end processes in order to save money by cutting down on the number of employees needed. How might this impact employees of the restaurant on a personal level?
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