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Question 1 1. In a proposed international hospitality venture, which section of the feasibility study looks at local competition for room rates and occupancy levels?
Question 2 2. How does globalization reduce work and environmental standards?
Question 3 3. Lou is traveling to a new country for his vacation this year. Though we don't know where he will stay or eat, we know for sure that Lou will be participating in the _____ industry.
Question 4 4. How can a properly trained staff help mitigate your liabilities in alcohol sales?
Question 5 5. _____ is a type of restaurant where you typically order through a cashier and seat yourself. You must get up and ask for a drink or fill it yourself. The food may or may not be delivered to you.
Question 6 6. In which stage of planning would the sales person create the BEO?
Question 7 7. Which of the following is a core duty of hotel night auditors?
Question 8 8. The hotel front desk is the what of a hotel?
Question 9 9. The bell attendant is responsible for:
Question 10 10. This simple technique for generating revenue might include asking guests for their feedback, providing better training for hotel employees, or going the extra mile to deal with a guest complaint.
Question 11 11. What can a proactive company do to ensure that a value chain is effective?
Question 12 12. A customer who books their airfare online will be looking for a cheaper ticket than a customer who books the same ticket through the airline's physical office. Which statement best describes which concept?
Question 13 13. When suppliers are limited or inputs are scarce, which of Porter's Five Forces are at play?
Question 14 14. Where does planning fall in the order of managerial functions?
Question 15 15. When buyers are able to join together to put pressure on a supplier, this is which of Porter's Five Forces?
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