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Hospitality 304: Hotel & Lodging Management & Operations Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1.

Calculate the market share for the Front Street Hotel based on the following numbers:

Hotel Name: Number of Room Nights Sold

Front Street Hotel: 300

City Club Hotel: 325

Trianon Hotel: 280

Total: 955

Question 2 2. The hospitality industry sells and markets _____ product.

Question 3 3. As a new hotel manager in a large hotel, which of the following is going to be one of Tom's duties?

Question 4 4. What is one way you can build a vision for a hotel business?

Question 5 5. Which of the following is the BEST description of ethics?

Question 6 6. How can human resources appraisal of employment laws and hazards impact a business?

Question 7 7. When suppliers are limited or inputs are scarce, which of Porter's Five Forces are at play?

Question 8 8. If it's easy to substitute one product for another in an industry, which of Porter's Five Forces tells us to be cautious about entering?

Question 9 9. A leisure client books events for:

Question 10 10. The formula Beginning Inventory + Purchases - Ending Inventory tells us the _____.

Question 11 11. What did AtlantiCare allow their competitors to copy to improve the overall health care industry?

Question 12 12. What differentiates the functional group of the hospitality industry from other groups of the hotel and lodging industry?

Question 13 13. What is the housekeeping department in the hospitality industry?

Question 14 14. A large hotel has departments of several employees that each perform a particular function. Which of the following is a service provided by the concierge department?

Question 15 15. _____, _____, and _____ are three components of corporate social responsibility.

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Hospitality 304: Hotel & Lodging Management & Operations Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

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