Copyright

Developing Interpersonal Communication Skills for Work Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1. Which element of effective communication is concerned with specific details and information that is accurate and ethical?

Question 2 2. What is the most important aspect of decoding nonverbal cues?

Question 3 3. Why is interpersonal communication considered to be minimally restricted?

Question 4 4. The four areas covered by business etiquette are:

Question 5 5. Olive's boss told her that she had to work late and Olive said 'Well, okay', while also slouching, bowing her head and frowning. This is an example of what nonverbal cue?

Question 6 6. How does written communication provide immediacy and economical feasibility?

Question 7 7. Why is it important for a speaker or presenter to have self-awareness?

Question 8 8. What does it mean to put yourself in someone else's shoes?

Question 9 9. Which of these choices provides an example of a person with good intrapersonal intelligence?

Question 10 10. Which of the following is the feeling that is most crucial after collaboration?

Question 11 11. Margie works on Roger's team, but she resides in a different state. Margie has been looking forward to receiving her performance review in person when Roger makes a planned trip to her office. He has promised Margie one hour of uninterrupted time. When the performance review meeting takes place, Margie receives praise for her work. However, Roger checks emails on his laptop during their conversation, seems stressed, and has an unhappy look on his face. His behavior is an example of which of the following?

Question 12 12. Which communication style attempts to bring understanding to how employees of different cultures speak, communicate and perceive the world around them?

Question 13 13. Jonathan and Sam are employed at a PR company in Boston. Both of them want the company to fund projects they've been working on for the past three years, but senior management has informed them that the company will only fund one of the projects. Which one of the following options best explains why this situation resulted in competition?

Question 14 14. The four elements of effective communication are:

Question 15 15. You are in an important business meeting that could result in a large account for your company. What should you do with your telephone phone before attending the meeting?

Tell us about yourself

Are you a student or a teacher?

I am a student I am a teacher

Developing Interpersonal Communication Skills for Work Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Developing Interpersonal Communication Skills for Work  /  Business Courses
Support