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Providing Effective Feedback to Employees Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1. Frank is dealing with an employee who is meeting some goals but is falling short in other areas of the job. He is not sure why this individual is struggling and wants to handle the situation carefully. Which type of intervention will most likely draw some ideas and explanation from the employee?

Question 2 2. Which of the following is NOT true about a performance appraisal?

Question 3 3. Which of the following is NOT a developmental function of performance appraisals?

Question 4 4. In Tara's performance review, her boss points out Tara's positive ranking when it comes to meeting deadlines for key projects. In terms of organizational goals, why is sharing this information so important in the performance review?

Question 5 5. Thomas is a CEO at a retail firm. He notices that many employees are depressed and are becoming increasingly unmotivated. In order to combat the problem, Thomas interviews all of his employees and tries to understand the underlying issue. He tries to focus on developing a plan that will give employees a progressive salary with huge benefits if they reach company targets. Which approach is Thomas using?

Question 6 6. Tina is a deputy manager in a large PR firm. She tries to understand why John, who worked so well as an intern and was promoted to an assistant in finance, seems to be so negative and is constantly making mistakes. She assigns him to a project she is working on so that she can observe him more closely. Based on her observations, she thinks that he is not satisfied with the amount of money he makes. However, he is actually having trouble with his fiance. Why does Tina make the wrong conclusion?

Question 7 7. How does employee empowerment workplace?

Question 8 8. What does a supervisor need to consider when deciding to use facilitative or authoritative intervention?

Question 9 9. The CEO of XYZ Corp. will be conducting reviews with his top managers. He has asked them to get feedback from lower level supervisors and outside vendors with whom they work. Which method is the CEO using to review his top managers?

Question 10 10. A performance appraisal supported by an organization's members has which characteristic?

Question 11 11. A performance appraisal that provides an employee with feedback from multiple parties is a:

Question 12 12. Which of the following is not an administrative use of performance appraisals?

Question 13 13. Which of these is an example of the Pygmalion effect?

Question 14 14. Jill is concerned that her employees are stagnating and not developing their skills as she had hoped. Jill believes that _____ will help the employees assess their work and generate skill development plans.

Question 15 15. Which of these terms is considered synonymous with the Pygmalion effect?

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Providing Effective Feedback to Employees Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

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