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Strategies for Creative Problem Solving in the Workplace Final Exam

Free Practice Test Instructions:

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

Question 1 1.

One of the best ways to deal with change is to _____.

Which of these fits the blank?

A. Simply notice that you are in the midst of change and that change is a part of you.

B. Welcome change as a positive opportunity.

C. Realize that change will happen once in a while, and when you fight it, you feel better about yourself.

D. Face your feelings about the change.

Question 2 2. Which of the following elements is NOT part of the resolution step in the problem solving process?

Question 3 3. What are the three types of group decision making?

Question 4 4. A company seeking ideas for new products wants to generate as many ideas as possible from a group. Which group decision technique will they MOST likely use?

Question 5 5. You are presented with coming up with a plan for promoting a new product at work. Which way of thinking will you utilize?

Question 6 6. _____ is the ability to utilize many minds to develop a multitude of ideas, leading to a high quality solution.

Question 7 7. Define change-savvy.

Question 8 8. A person who acts as a catalyst for change is called a(n) _____.

Question 9 9. What is team-building in terms of staff members?

Question 10 10. Which of the following steps in the problem solving process is important but often overlooked?

Question 11 11. Which type of creativity is not attainable by everyone?

Question 12 12. How can experience help you to solve a problem?

Question 13 13. What is the correct order for using the problem-solving steps?

Question 14 14. Which BEST defines critical thinking?

Question 15 15. Jean-Phillip likes to draw bar graphs of his spending habits, to help him understand his expenses so he can manage his money. What general type of problem-solving strategy is Jean-Phillip using?

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Strategies for Creative Problem Solving in the Workplace Final Free Practice Test Instructions

Choose your answer to the question and click 'Continue' to see how you did. Then click 'Next Question' to answer the next question. When you have completed the free practice test, click 'View Results' to see your results. Good luck!

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