Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come
to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will
Click it to see your results. Good luck!
Question 11.With respect to the workplace, attitudes are defined as _____.
Question 22.Which of the following is a reason companies want their employees to be corporate citizens?
Question 33.The cognitive component of attitudes _____.
Question 44.How might an employee exhibit abuse of property in the workplace?
Question 55.Judy has been assigned to complete an important project using new software. She is afraid that she will be unable to do so. Judy's fear is an example of the _____ attitude component.
Question 66.Which generation has the strongest anti-war and anti-government values?
Question 77.There are _____ primary components to attitudes.
Question 88.Tom is a lifelong vegetarian. He believes that animals have rights and should not be killed for food. Tom needed a job badly, and he got a job at the local grocery store, but he was assigned to the deli department. Tom feels uncomfortable slicing lunchmeat for customers every day at work. Which of these would constitute a 'change your behavior' solution to Tom's problem?
Question 99.What is the definition of cognitive dissonance?
Question 1010.Which of the following is NOT a positive outcome of organizational identification?
Question 1111.In organizational citizenship, a company can be compared to which of the following?
Question 1212.Julie has worked in the same position for a financial firm, doing the same job, for six years. She is generally happy, but would like a new challenge. After two years, a new position finally becomes available and she applies for it. She is qualified, but is rejected in favor of Karen, an outsider with more experience. What can company management expect from Julie?
Question 1313.How should a company respond if employees voice their issues or appear dissatisfied with their jobs?
Question 1414.Which statement does NOT contain a possible result of deviant behavior in the workplace?
Question 1515.The degree with which a company and the people within the business share the same goals, values, and desires is known as _____.
Question 1616.An organizational citizen will _____.
Question 1717.People that just do their jobs are called
Question 1818.What is the issue with using performance monitoring to measure employee job satisfaction?
Question 1919.These are values that we think are most important or most desirable and are called
Question 2020.Which of the following does NOT illustrate how deviant behavior can impact a company?
Question 2121.Why is organizational identification important?
Question 2222.Which of the following statements about job satisfaction is FALSE?
Question 2323.Which of the following is TRUE about using surveys to measure employees' job satisfaction?
Question 2424.Define 'internal locus of control.'
Question 2525.How much benefit a person gets from doing their job is called
Question 2626.Barbara owns a boutique hotel staffed by 45 workers. Her relationship with her employees has always been congenial; however, she still wants to gather information from them in order to assess their job satisfaction. Which of the following methods BEST suits her situation?
Question 2727.Ideals or beliefs that a person holds desirable or undesirable defines
Question 2828.All of the following represent ways in which an employee might exhibit aggressive behavior in the workplace, EXCEPT _____.
Question 2929.What are the drawbacks to locus of control?
Changing your _____ can help you resolve cognitive dissonance.
Attitudes and Values in the Workplace: Help and Review Chapter Exam Instructions
Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back
to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will
appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!