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Attitudes and Values in the Workplace: Lesson Plans Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. People that enjoy their jobs are called

Question 2 2. How does organizational identification help companies to achieve their goals?

Question 3 3. What are the drawbacks to locus of control?

Question 4 4. Which of the following is a reason companies want their employees to be corporate citizens?

Question 5 5. Which of the following is TRUE about using surveys to measure employees' job satisfaction?

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Question 6 6. Define 'control.'

Question 7 7. People who dislike their jobs are called

Question 8 8. All of the following represent ways in which an employee might exhibit aggressive behavior in the workplace, EXCEPT _____.

Question 9 9. Ideals or beliefs that a person holds desirable or undesirable defines

Question 10 10. Define 'internal locus of control.'

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Question 11 11. With respect to the workplace, attitudes are defined as _____.

Question 12 12. Which statement does NOT contain a possible result of deviant behavior in the workplace?

Question 13 13. What general four categories does job dissatisfaction fall into?

Question 14 14. There are _____ primary components to attitudes.

Question 15 15. Which of the following does NOT illustrate how deviant behavior can impact a company?

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Question 16 16. Adding new concepts, ideas, or behaviors to explain or justify conflicts, to transform nonsense into sense is the definition of

Question 17 17. Define 'locus.'

Question 18 18. The behavioral component that centers on individuals acting a certain way towards something is called _____.

Question 19 19. How much benefit a person gets from doing their job is called

Question 20 20. Judy has been assigned to complete an important project using new software. She is afraid that she will be unable to do so. Judy's fear is an example of the _____ attitude component.

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Question 21 21. Barbara owns a boutique hotel staffed by 45 workers. Her relationship with her employees has always been congenial; however, she still wants to gather information from them in order to assess their job satisfaction. Which of the following methods BEST suits her situation?

Question 22 22. Why is organizational identification important?

Question 23 23. Organizational citizenship is a perspective that employees have whereby they _____

Question 24 24. What is a generation?

Question 25 25. In organizational citizenship, a company can be compared to which of the following?

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Question 26 26. An employee who believes in organizational citizenship _____.

Question 27 27. Values are centered on what a culture believes is fair and just are called

Question 28 28. The degree with which a company and the people within the business share the same goals, values, and desires is known as _____.

Question 29 29. How should a company respond if employees voice their issues or appear dissatisfied with their jobs?

Question 30 30. Tom is a lifelong vegetarian. He believes that animals have rights and should not be killed for food. Tom needed a job badly, and he got a job at the local grocery store, but he was assigned to the deli department. Tom feels uncomfortable slicing lunchmeat for customers every day at work. Which of these would constitute a 'change your behavior' solution to Tom's problem?

Attitudes and Values in the Workplace: Lesson Plans Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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