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Attitudes & Values in Organizations Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Barbara owns a boutique hotel staffed by 45 workers. Her relationship with her employees has always been congenial; however, she still wants to gather information from them in order to assess their job satisfaction. Which of the following methods BEST suits her situation?

Question 2 2. What are the drawbacks to locus of control?

Question 3 3.

Changing your _____ can help you resolve cognitive dissonance.

A. Behaviors

B. Beliefs

C. Attitudes

Question 4 4. With respect to the workplace, attitudes are defined as _____.

Question 5 5. There are _____ primary components to attitudes.

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Question 6 6. Tom is a lifelong vegetarian. He believes that animals have rights and should not be killed for food. Tom needed a job badly, and he got a job at the local grocery store, but he was assigned to the deli department. Tom feels uncomfortable slicing lunchmeat for customers every day at work. Which of these would constitute a 'change your behavior' solution to Tom's problem?

Question 7 7. The cognitive component of attitudes _____.

Question 8 8. Define 'control.'

Question 9 9. Which of the following does NOT illustrate how deviant behavior can impact a company?

Question 10 10. Which of the following is NOT a positive outcome of organizational identification?

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Question 11 11. Why does Apple have a strong organizational identification?

Question 12 12. How much benefit a person gets from doing their job is called

Question 13 13. These are the main values that are stronger, or more present in a person, than other values.

Question 14 14. People that just do their jobs are called

Question 15 15. How might an employee exhibit unproductive behavior in the workplace?

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Question 16 16. An organizational citizen will _____.

Question 17 17. The behavioral component that centers on individuals acting a certain way towards something is called _____.

Question 18 18. Adding new concepts, ideas, or behaviors to explain or justify conflicts, to transform nonsense into sense is the definition of

Question 19 19. Joe works in the data entry department. He has become dissatisfied with his job. He never used to take time off, but lately he has been taking sick days. His work is now sloppy and full of errors. Which response to dissatisfaction is Joe demonstrating?

Question 20 20. How should a company respond if employees voice their issues or appear dissatisfied with their jobs?

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Question 21 21. Which statement does NOT contain a possible result of deviant behavior in the workplace?

Question 22 22. Why is organizational identification important?

Question 23 23. All of the following represent ways in which an employee might exhibit aggressive behavior in the workplace, EXCEPT _____.

Question 24 24. How does Gen X differ from the other three generations?

Question 25 25. Regarding job satisfaction, companies should be aware of the following EXCEPT _____.

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Question 26 26. What general four categories does job dissatisfaction fall into?

Question 27 27. Values are centered on what a culture believes is fair and just are called

Question 28 28. Which of the following is TRUE about using surveys to measure employees' job satisfaction?

Question 29 29. People who dislike their jobs are called

Question 30 30. How does organizational identification help companies to achieve their goals?

Attitudes & Values in Organizations Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 307: Leadership & Organizational Behavior  /  Business Courses
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