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Basics of Business Writing Skills Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. A call to action in the conclusion is most appropriate in a _____ essay.

Question 2 2. What is the significance of using emotion in the conclusion?

Question 3 3. Why is it important to narrow your focus when writing an informational report?

Question 4 4. Which of the following is the BEST definition of an informational report?

Question 5 5. Regarding the proper structure of an email, the acronym CABS stands for: Correct closing statement, Address formally, Brief in length, and _____.

Page 2

Question 6 6. What should a subject line of an email look like?

Question 7 7. Most types of letters are important because they:

Question 8 8. In a complaint letter, you should always:

Question 9 9. What should you always use in an email?

Question 10 10. What is the best way to start a professional email?

Page 3

Question 11 11. Which of the following would NOT be a suitable salutation for a business email?

Question 12 12. Greetings and openings should be _____.

Question 13 13. The length of the body of the email should be _____?

Question 14 14. What does CC stand for on an email?

Question 15 15. Which of these reports is informational?

Page 4

Question 16 16. Which part of a business report sums up the main points of the report?

Question 17 17. The best way to deal with panic when aiming to write a great, timed essay is to:

Question 18 18. How should the introductory and concluding paragraphs be handled when writing a quick, great essay?

Question 19 19. Tone is all about ____.

Question 20 20. Which of the following sentences is false?

Page 5

Question 21 21. The opening section of a business letter contains the _____, _____, and _____.

Question 22 22. Which of the following is an appropriate closing phrase for a business letter?

Question 23 23. What is an anecdote?

Question 24 24. Which of the following might be considered an unreliable source?

Question 25 25. Which of the following elements should be included as part of a proper email closing statement?

Page 6

Question 26 26. In the usual cover letter, you should:

Question 27 27. What is the best system for sending an important email?

Question 28 28. Business emails in English are unique because they _____.

Question 29 29. What are the the two options for responding to an email?

Question 30 30. Which part of a business report provides background for the report?

Basics of Business Writing Skills Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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