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Basics of Human Resources Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Of the given laws, regulations, policies and governing entities that human resource management (HRM) must comply with in an organization discussed in the article, which of the following was NOT mentioned?

Question 2 2. Which type of training would MOST likely result in employees becoming more willing to work together and trust their coworkers?

Question 3 3. Problem-solving training will teach employees to do all of the following, EXCEPT:

Question 4 4. What are some of the possible benefits to training an employee in the use of new technology?

Question 5 5. A successful architectural design firm is expanding its business and needs to hire three architects and five project managers in the next two months. The human resources department is already tied up with other critical staffing projects. Which of the following would BEST suit the firm's recruitment needs?

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Question 6 6. What involves the function of introducing a new employee to the company, its policies, the team and the job responsibilities?

Question 7 7. Terminating employees:

Question 8 8. Typical trainings a new employee will receive during new employee orientation include:

Question 9 9. The first step in the termination process and begins with carefully documenting important details of the employee's performance on the job during the course of employment is:

Question 10 10. Identify which of the following individuals would NOT be considered a covered employee under the Civil Rights Act of 1964, Title VII:

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Question 11 11. Direct compensation is in the form of:

Question 12 12. What is not a type of employee compensation?

Question 13 13. What is the technical term for employees learning by actually performing a specific job or task?

Question 14 14. In the Testing step of the Hiring Process, a candidate is tested on:

Question 15 15. Which of these is a step in the process of assessing training needs?

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Question 16 16. Which of the following is an example of a good question for an exit interview?

Question 17 17. What is the purpose for training needs assessments?

Question 18 18. Although downsizing saves a company money in salary and benefits, which of the following can be a disadvantage of this practice?

Question 19 19. Juan is a newly hired assembler at Speedy Cellular. He will spend his first week with Juanita, a veteran assembler, who will work side by side with Juan, showing him each step of the assembly process as he assembles the phones. Why is this an example of on-the-job training?

Question 20 20. The management of the planning and staffing of intellectual and physical inputs, or people of different skill levels, needed for an organization to meet its objectives is known as:

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Question 21 21. How did the Equal Employment Opportunity Commission (EEOC) impact the Civil Rights Act of 1964?

Question 22 22. The process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks is known as:

Question 23 23. Cindi is the newly appointed head of the accounting department. She is receiving training from a mentor and meets with her trainer every day to discuss how the day went and any unusual problems she is facing. Which of the following is NOT an advantage of using this training method?

Question 24 24. Using hands-on training while working alongside an experienced worker is called _____.

Question 25 25. The job description includes:

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Question 26 26. What means analyzing key factors for performance in an organization in order to bridge the gap between what is currently being done and what needs to be done?

Question 27 27. Which of these would be a quick action that would aid in keeping current clients?

Question 28 28. Managers know that the investment in employee training programs in a wide variety of areas is important to the of the business.

Question 29 29. A method of measuring employee job performance:

Question 30 30. The steps in the Hiring Process, in order, are:

Basics of Human Resources Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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