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Behavioral School of Management Theory: Help and Review Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Motivation to work harder comes from

Question 2 2. Elton Mayo observed

Question 3 3. Which of the following is credited with the development of the Theory X and Theory Y?

Question 4 4. What does a manager need to provide in order to satisfy his employees' physiological needs?

Question 5 5. Which of Maslow's five needs can a manager fulfill by providing challenging work, inviting employees to participate in decision-making, and giving them flexibility and autonomy in their jobs?

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Question 6 6. How would a manager implement the ideas of the behavioral movement into her workplace?

Question 7 7. This type of manager believes employees are inherently lazy and lack motivation:

Question 8 8. Classical Management focuses on

Question 9 9. Why was the neoclassical theory of management developed?

Question 10 10. According to the Human Relations Movement, which of these would increase employee productivity?

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Question 11 11. Which of these describes the focus of neoclassical management theory?

Question 12 12. Which term describes a psychological phenomenon in which participants in behavioral studies change their behavior or performance in response to being observed?

Question 13 13. According to Neoclassical Management Theory, managers are encouraged to do which of these?

Question 14 14. Which of the following is necessary in order to satisfy Maslow's safety needs?

Question 15 15. How would a modern day manager best implement what was learned in the Hawthorne Studies?

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Question 16 16. According to McGregor, this happens when a manager projects his assumptions onto his employees and they conform to the manager's original expectations:

Question 17 17. Which two researchers are most commonly associated with the second Hawthorne Studies experiment?

Question 18 18. High productivity can result from

Question 19 19. You are working for a large international company. One of your project proposals raised the revenue of your department by 5%. Your boss said, You are an exemplary employee and your work ethic and efficiency is at such a level that the entire company should strive towards it. Which of Maslow's five needs would your boss's comment satisfy?

Question 20 20. How did the Hawthorne Studies affect thinking about management theory?

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Question 21 21. This type of manager believes they need to help develop employee potential:

Question 22 22. How did the Hawthorne Study of five women in a bank writing room change perceptions about what motivates workers?

Question 23 23. This type of manager is considered to have a negative view of employees:

Question 24 24. Each of the following answer choices represents the fulfillment of one of Maslow's needs. Identify the answer choice that represents achieving the HIGHEST need on Maslow's Hierarchy pyramid.

Question 25 25. Behavioral Management is

Behavioral School of Management Theory: Help and Review Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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