Building Effective Teams Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Mark is new to his workplace. After talking with a group of guys that he sits with at lunch everyday, he realizes that they all share a love of softball. He decided to organize a softball team that will play in a community league on the weekends. This is an example of which of the following types of groups?

Question 2 2. In today's business world, companies are taking well-planned steps to increase what?

Question 3 3. The concept of Together Everyone Achieves More (TEAM) conveys what?

Question 4 4. Jennifer, Eric, Gabriel and Maria are working together to develop a marketing plan for one of their company's newest product lines. After some initial conflict, the group started to really come together. Now, the group is highly unified and very productive. The marketing plan is practically writing itself! Which stage of development is this group in?

Question 5 5. The three different types of work teams are

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Question 6 6. The most significant skill required for teamwork is?

Question 7 7. Why is diversity important in a team?

Question 8 8. What variable of work teams provides the ability to come to a final decision based on the opinion of all of the members?

Question 9 9. What are the three Cs in work team design?

Question 10 10. A Provost at a University is giving a presentation and asks to have the Dean of the Business School (Gregg) and the Department Chair of the Management Department (Daniel) with him during the presentation. Gregg and Daniel make up a _____ group.

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Question 11 11. What is the main difference between task and command groups?

Question 12 12. Which of these stages represents the time when the group becomes a cohesive unit, morale is high and members actively acknowledge the talents, skills and experience that each member brings to the group?

Question 13 13. Which of these stages represent the time characterized with anxiety and uncertainty when the group is just starting to come together?

Question 14 14. Which of these stages describes a time where conflict and competition are at its greatest because group members feel confident and begin to address some of the more important issues surround the group?

Question 15 15. Which of the following would NOT be a reason for employees to form an interest group?

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Question 16 16. What benefit of teams does this describe: Individual workers can't always see the big picture and miss problems.

Question 17 17. Which type of team is where groups of employees who come from different departments or job function and are used for a specific issue related to a product, process or customer?

Question 18 18. Which of the following is the BEST example of a clear performance goal?

Question 19 19. At Janet's workplace a group of employees who are interested in learning more about public speaking have decided to meet in an effort to form a local chapter that will help them to improve their skills in that area. This is an example of a/an _____.

Question 20 20. The sharing and understanding of data and information as sender and receiver is _____.

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Question 21 21. Which of these stages is used to wrap up activities of the group and provide a sense of closure to its members?

Question 22 22. Which is more important in team effectiveness?

Question 23 23. Which of the following is not a core teamwork skill?

Question 24 24. The understanding of what a team is trying to accomplish, or what it is working towards, is called the _____.

Question 25 25. Workplace teamwork skills...

Building Effective Teams Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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