PMI-PBA® Certification Exam Study Guide - PMI Professional in Business Analysis  /  Business Courses

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Business Analysis Tools & Techniques Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. If we have an investment of $25,000, and will save $5,000 a year due to that investment, what is the payback time frame in years?

Question 2 2. You work in an IT company that, so far, has only produced relatively cheap computers. Your company is trying to decide whether or not to introduce a new line of products. Why would a decision tree be useful?

Question 3 3. Which of the following best defines payback analysis?

Question 4 4. How is the information arranged in a swim lane diagram?

Question 5 5. Swim lane diagrams allow a company to do what?

Page 2

Question 6 6. Why is it called a swim lane diagram?

Question 7 7. What is the importance of having a clearly-stated problem?

Question 8 8. What is the term for a written list of things that you can do to change things for the better and achieve your specific goal?

Question 9 9. What should you do if you determine the root cause and find that it is out of your control?

Question 10 10.

Leo paused before hitting his little sister and thought that perhaps she was being annoying because she was bored. He thought about what would happen if he did so. He imagined her crying and him feeling bad for her. He pictured his mother's angry face and him spending the afternoon grounded in his room.

Which decision-making skill is Leo NOT using in this scenario?

Page 3

Question 11 11.

Anthony drew the topic of his decision at the top of the page and three lines from that topic indicating the three choices that he needed to decide from. Then he drew lines from those decisions indicating the predicted outcomes and paths of which each of those decisions would lead.

Which decision-making technique is Anthony using?

Question 12 12. Which of the following is a step of the six steps in the basic decision-making model?

Question 13 13. _____ is an example of a database.

Question 14 14. Oracle, Microsoft, IBM, SAP, and Postgres are examples of _____.

Question 15 15. A _____ extends the idea of _____ to a specific set of information.

Page 4

Question 16 16. With regards to PESTLE analysis, why is it important to consider social factors such as age of customers?

Question 17 17. How does PESTLE help your strategic development team?

Question 18 18. What are the six elements of PESTLE?

Question 19 19. A recession, shortage of materials necessary to manufacture products, and new government regulations are all examples of things that can affect a business that the business cannot control. They are also known as:

Question 20 20. A _____ is simpler but often less accurate than a _____.

Page 5

Question 21 21. The possible choices in a decision are called:

Question 22 22. Which of the following is a characteristic of Group Decision Support Systems (GDSS)?

Question 23 23. Company XYZ wants to determine if its latest innovation is likely to be a success or a failure. What is the BEST approach for the company to use when deciding whether to move forward with the product?

Question 24 24. How might the use of a decision room prove more productive than a typical face-to-face meeting?

Question 25 25. Which of the following is a clear contribution of the PESTLE analysis?

Page 6

Question 26 26. The _____ software can help business analysts develop graphical representations of various concepts.

Question 27 27. Which of the following can business process modelling software be used for?

Question 28 28. In business analysis, _____ is a useful framework for strategy analysis.

Question 29 29. In business analysis, _____ helps in summarizing the findings obtained from the earlier step of strategy analysis.

Question 30 30. What is business analysis?

Business Analysis Tools & Techniques Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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