Business Management Basics Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. An approach to management that encourages self-determination, inclusiveness, equal participation and deliberation is:

Question 2 2. Who developed the contingency theory of management effectiveness?

Question 3 3. According to Maslow's hierarchy of needs, Harold, who is motivated and rewarded for his hard work, finds his needs met at the _____ level of the pyramid, while Rob, who just has a job for employment, finds his needs met at the _____ level of the pyramid.

Question 4 4. As a reward for their hard work during the year, an employee might get a _____ at the end of the year.

Question 5 5. Frederick F. Taylor was trained as a/an

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Question 6 6. Name the founding father of scientific management theory.

Question 7 7. A disadvantage of upward communication is:

Question 8 8. The Cheatem and Howe law firm has a problem with employee morale and productivity. They employ several individuals who have worked there a number of years and have a poor attitude about their work. What could bringing in fresh talent from the outside accomplish?

Question 9 9. Why is the study of bureaucratic management theory important?

Question 10 10. What are the entries called that close temporary accounts?

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Question 11 11. What were the Hawthorne Studies?

Question 12 12. What type of components might a web designer need to complete a job?

Question 13 13. Which one of the following is the best explanation of horizontal communication?

Question 14 14. All of the following are formal types of oral communication EXCEPT

Question 15 15. Who composed Onward Industry!?

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Question 16 16. Daniel Katz identified three skills of all managers. They are:

Question 17 17. Why would a company considering implementing a functional organizational structure?

Question 18 18. Employee participation is subject to which of the following constraints?

Question 19 19. What is the reporting structure in a matrix organizational structure?

Question 20 20. What's not an advantage to task rotation?

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Question 21 21. Which of the following is NOT a disadvantage of a job enrichment program?

Question 22 22. Which one of the following is the best explanation of downward communication?

Question 23 23. Your company had sales of $1,000,000, resulting in a gross profit of $85,000. What is its gross margin?

Question 24 24. True or False. A communication channel refers to the way information flows within the organization.

Question 25 25. Which one of the following is not a method of departmentalization?

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Question 26 26. You live in a company owned home. What type of remuneration package would this be considered?

Question 27 27. Who is responsible for guiding a group of employees as they complete a project?

Question 28 28. Henry Mintzberg described exactly ten managerial roles grouped into three categories - decisional, informational, and interpersonal.

Question 29 29. What's the difference between authority and leadership?

Question 30 30. What scale is used in the contingency theory of effective management?

Business Management Basics Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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