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Business Production and Operations: Help and Review Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Historical/past data allows a manager to _____.

Question 2 2. Productivity can be improved in which of the following ways?

Question 3 3. How does quantitative data differ from qualitative data?

Question 4 4. What is the coordination of purchasing and delivery of raw materials to make the final product?

Question 5 5. ISO 9000 is attractive to organizations who

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Question 6 6. Why is a company's decision to build a new facility considered a strategic decision?

Question 7 7. What are management information systems?

Question 8 8. Optimistic Time is defined as _____.

Question 9 9. The overall objective of ISO 9000 is

Question 10 10. A manager who makes decisions about how to direct action plans is a

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Question 11 11. Speedy Cellular is implementing a Kaizen program for the assembly department. The assemblers will be asked to _____

Question 12 12. A manager who is responsible for decisions about day-to-day operations is a

Question 13 13. A manager who makes decisions for the overall organization is a:

Question 14 14. How would you define qualitative data?

Question 15 15. The foundation of Total Quality Management (TQM) is based upon a continuous thought process that involves the entire purchase experience. Which of the following is NOT part of that process?

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Question 16 16. Which one of the following is the best explanation of a production process?

Question 17 17. How do you define Operations management?

Question 18 18. What is designing the steps required to ensure a product can be made in the shortest amount of time with as little waste and as efficiently as possible?

Question 19 19. According to the Task and Bonus System, an employee _____.

Question 20 20. Joe's supervisor has asked how long it will take for him to finish a project. Joe anticipates a 'best case' scenario of 4 hours, a 'worst case' scenario of 8 hours, and a 'probable' scenario of 5 hours. Using the formula to calculate 'Expected Time', Joe should tell his supervisor the project will take _____.

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Question 21 21. When a university implements TQM to improve the quality of classroom instruction, which of these would be an output?

Question 22 22. In a Gantt chart, which of the following include smaller, more intricate tasks that need to be completed as part of a larger task?

Question 23 23. What is the management of the employees that help run the facility?

Question 24 24. ISO 9000 is:

Question 25 25. ISO 9000 focuses on:

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Question 26 26. Danisha is a manager at a furniture manufacturing company. She is currently planning employees' schedules and deciding which positions they will cover on the factory line. What type of planning is Danisha engaged in?

Question 27 27. Which of the following is the best explanation of productivity?

Question 28 28. Who is responsible for creating the Task and Bonus System?

Question 29 29. Which of the following techniques does mass production utilize?

Question 30 30. Pessimistic Time is defined as _____.

Business Production and Operations: Help and Review Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Intro to Business: Help and Review  /  Business Courses
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