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CEOE Business Education: Contemporary Management Theory Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Speedy Cellular is implementing a Kaizen program for the assembly department. The assemblers will be asked to _____

Question 2 2. Define contingency planning.

Question 3 3. What is the management of the employees that help run the facility?

Question 4 4. Behavioral aspects are considered in _____.

Question 5 5. Define what the quantitative school of management strives to do.

Page 2

Question 6 6. When was the quantitative school of management born?

Question 7 7. How is the quantitative approach better for management, as opposed to the systems approach?

Question 8 8. What is synergy?

Question 9 9. Which of these choices best matches the quantitative approach?

Question 10 10. What is the type of planning that involves dealing with buildings and machinery?

Page 3

Question 11 11. How do you define Operations management?

Question 12 12. The foundation of Total Quality Management (TQM) is based upon a continuous thought process that involves the entire purchase experience. Which of the following is NOT part of that process?

Question 13 13. Which of these would be part of the implementation of contingency management at XYZ Corp.

Question 14 14.

Behavioral aspects of management seek to _____ employees.

Which of these words would be appropriate to fill in the blank in the sentence above?

A. Motivate

B. Punish

C. Lead

D. Manage

Question 15 15. Define a subsystem.

Page 4

Question 16 16. Which option best matches the systems approach?

Question 17 17. What is classic management theory?

Question 18 18. Define a closed system.

Question 19 19. When a university implements TQM to improve the quality of classroom instruction, which of these would be an output?

Question 20 20. An approach solely reliant on statistics and data is _____

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Question 21 21. Mary is an analyst for a bank. Every month she reviews company reports and goes online to search for potential threats and opportunities that may affect the bank in the future. Mary is performing which aspect of contingency planning?

Question 22 22. The head of Acme Tools and Plumbing, Jordy McClellan, decided to solve a customer complaint problem by conducting company-wide customer service training. The goals were to improve the process and transform the culture of the company to revolve around serving customers. Which aspect of Total Quality Management (TQM) did Mr. McClellan use?

Question 23 23. What is the underlying belief of systems management theory?

Question 24 24. What is designing the steps required to ensure a product can be made in the shortest amount of time with as little waste and as efficiently as possible?

Question 25 25. Why did Japanese business leaders feel the need to develop and implement the process known as TQM?

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Question 26 26. When looking at the external environment, companies typically look at

Question 27 27. Define an open system.

Question 28 28. A fruit packing company in Florida makes plans for what it will do in the event a hurricane strikes. This is called _____

Question 29 29. What is the coordination of purchasing and delivery of raw materials to make the final product?

Question 30 30. Which option best matches the contingency approach?

CEOE Business Education: Contemporary Management Theory Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

OSAT Business Education (CEOE) (040): Practice & Study Guide  /  Business Courses
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