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CEOE Business Education: Employee Motivation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Empowerment is thought to come from the _____.

Question 2 2. When employees are empowered there is _____.

Question 3 3. This type of motivation is based on tangible rewards, is external to the individual and is typically offered by a supervisor or manager.

Question 4 4. Maria is a teller at a bank. She was recently given the task of helping customers with the paperwork for opening checking accounts. This is an example of _____.

Question 5 5. Who developed the equity theory in 1963?

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Question 6 6. An employee who has a high level of expectancy for a valuable reward, also tends to have the motivation to increase performance.

Question 7 7. Why does the equity theory believe that the number of inputs must be equal to the number of outputs?

Question 8 8. According to Herzberg, how can employee dissatisfaction be eliminated?

Question 9 9. Personal achievement, professional growth, sense of pleasure and accomplishment are example of what type of rewards ?

Question 10 10. A team designing their company's new marketing strategy has shown loyalty by refusing to accept a job offer from a competing firm. They have shown great knowledge, skill and enthusiasm because they have a belief that they are growing as people within their current job. Which of the following from the above scenario is NOT an input?

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Question 11 11. How might job rotation benefit a company?

Question 12 12. _____ are linked to employee motivation and arise from intrinsic conditions of the job itself.

Question 13 13. Based on the equity theory, which of the following is NOT an example of an output?

Question 14 14. How would XYZ Corporation implement Vroom's expectancy theory regarding promotions in the company?

Question 15 15. What should Manny the manager NOT do if he wants to empower his employees?

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Question 16 16. All of the following are true of Alderfer's ERG theory EXCEPT:

Question 17 17. How might job redesign benefit an employee?

Question 18 18. How can Vroom's expectancy theory be used to explain employee motivation?

Question 19 19. How does employee empowerment workplace?

Question 20 20. Anna is a full-time customer service representative who works from home. Which of these terms describes the job flexibility option that allows an employee to work the majority of their work hours from home or another remote location outside of the office?

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Question 21 21. If Dennis, top producer at a financial firm, breaks his leg, what need from Alderfer's ERG theory would he likely try to satisfy?

Question 22 22. How did Herzberg develop the two-factor theory?

Question 23 23. Which of these terms describes the job flexibility option that allows employees the opportunity to determine and control the hours in which they work?

Question 24 24. Why does employee happiness and output rely on both the employee and the management?

Question 25 25. Jim's manager catches Jim breaking one of the company rules. He decides that the best course of action will be to take away one of Jim's company privileges as a response. In terms of Thorndike's theory, how is Jim's manager responding to the incident?

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Question 26 26. Which of these is an example of the Pygmalion effect?

Question 27 27. In employee motivation, the opposite of satisfaction is _____.

Question 28 28. Which component of Vroom's expectancy theory refers to the level of effort an employee is willing to exert in hopes that the increased effort will result in better performance.

Question 29 29. Which person developed expectancy theory?

Question 30 30. Directing a contractor to lay floor tile in a Versailles pattern with a half-inch grout joint is an example of:

CEOE Business Education: Employee Motivation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

OSAT Business Education (CEOE) (040): Practice & Study Guide  /  Business Courses
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