CEOE Business Education: Hiring and Staffing Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. The steps in the Hiring Process, in order, are:

Question 2 2. Thomas works in a PR company. The company's manager is not satisfied with his performance and wants to fire him. Why would it be a good idea to try to find an alternative to firing him, such as finding him a new post in the company?

Question 3 3. Which of the following is NOT a benefit of promoting internal candidates into new positions?

Question 4 4. The Health Check tests for:

Question 5 5. What do you call the process of attracting and selecting the most qualified candidates for positions in an organization?

Page 2

Question 6 6. Which of the following is NOT a benefit of hiring internally?

Question 7 7. Joe and a bunch of his buddies have just been terminated from employment because the company was able to reduce its labor requirements with new equipment. Why is this an example of a reduction-in-force?

Question 8 8. How do group interviews and panel interviews differ?

Question 9 9. Kimberly is a computer programmer within a large IT organization. She has worked hard over the last eighteen months to meet certain criteria which has enabled her to move up to an architect position. Kimberly's new role comes with an increase in both salary and responsibility. This is an example of a/an:

Question 10 10. Ernie just got passed over for a promotion. He's decided to quit if he's passed over again. What type of quitter is Ernie?

Page 3

Question 11 11. A successful architectural design firm is expanding its business and needs to hire three architects and five project managers in the next two months. The human resources department is already tied up with other critical staffing projects. Which of the following would BEST suit the firm's recruitment needs?

Question 12 12. What changes should you recommend be incorporated in a written statement of termination?

Question 13 13. Thomas quit his job to work for another company, while Jane retired after working 40 years. How does Thomas' termination compare to Jane's termination?'

Question 14 14. Which of the following is a drawback of internal recruitment?

Question 15 15. During an interview, which of the following occur?

Page 4

Question 16 16. Diego works at a hardware store and has applied to an apprenticeship program with a local plumbers' union. He plans to quit his job if he is accepted into the apprentice program. Diego is a conditional quitter because:

Question 17 17. Which of the following factors increases the probability that an employee will quit?

Question 18 18. What type of interview uses open-ended questions and free flowing conversation?

Question 19 19. Why is it important to include a compelling reason for terminating an employee?

Question 20 20. Although downsizing saves a company money in salary and benefits, which of the following can be a disadvantage of this practice?

Page 5

Question 21 21. Which of the following is an example of a good question for an exit interview?

Question 22 22. Katherine and Janice are both supervisors at the same company. One day, Janice tells Katherine about an opening on her team that she is having a difficult time filling with an external candidate. Katherine tells Janice about a top performer who still works within the company that she feels would be an excellent fit for the role. This is an example of a/an:

Question 23 23. Carmen is a stay-at-home wife and wants to treat her parents to an expensive vacation for their 25th wedding anniversary. She gets a part-time job at a retail store and intends to quit once she earns enough money for her parents' trip. Carmen is an example of _____.

Question 24 24. Tom was terminated due to a slowdown in demand for his company's products. His employer tells him he will be called back when product demand increases. Why is this scenario an example of a layoff?

Question 25 25. A background check involves:

Page 6

Question 26 26. Helen in HR is interviewing five applicants today. She will ask each of them the same job related and situational questions and record the answers. What type of interview is Helen giving?

Question 27 27. Identify the first step that is involved in terminating an employee.

Question 28 28. Terminating employees:

Question 29 29. Which of the following is not an advantage of internal recruitment?

Question 30 30. Alicia's customer at the bridal shop was so difficult and rude that Alicia decided to quit on the spot. Why would this be considered impulsive quitting?

CEOE Business Education: Hiring and Staffing Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

OSAT Business Education (CEOE) (040): Practice & Study Guide  /  Business Courses
Support