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CEOE Marketing: Motivation in the Workplace Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Directing a contractor to lay floor tile in a Versailles pattern with a half-inch grout joint is an example of:

Question 2 2. Which of the following is an example of a situation that would satisfy a secondary need?

Question 3 3. The 'ERG' in Alderfer's ERG Theory stands for:

Question 4 4. Which of these theories is based on the premise that one's needs are acquired over time as a result of their experiences and includes the needs of achievement, power, and affiliation?

Question 5 5. Locke's goal setting theory states that goals should have all of the following elements, EXCEPT:

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Question 6 6. Why does the equity theory believe that the number of inputs must be equal to the number of outputs?

Question 7 7. Which of the following does NOT occur with goal commitment?

Question 8 8. _____ are linked to employee motivation and arise from intrinsic conditions of the job itself.

Question 9 9. Rachel is applying to business school programs. She has been avoiding schools that do not require an entrance exam, because she thinks the program might not be rigorous enough if they accept too many people. At the same time, she is also avoiding the most elite schools in her area because she is worried those programs will be too challenging. Based on the acquired needs theory, what type of need is strongest for Rachel?

Question 10 10. Frustration-regression involves:

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Question 11 11. An individual with the _____ will desire agreement and compliance.

Question 12 12. What could Manny the manager do to motivate employees and increase productivity in the workplace?

Question 13 13. How can Vroom's expectancy theory be used to explain employee motivation?

Question 14 14. How can employers use the behavior-based theory of motivation to increase worker output?

Question 15 15. Why would Manny the manager consider alternatives to the typical nine-to-five work schedule for his employees?

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Question 16 16. Which person developed expectancy theory?

Question 17 17. Why would a manager incorporate reinforcement theory in dealing with his or her employees?

Question 18 18. All of the workers at Ted's Emporium have been shown the cold warehouse where employees who break any of the company rules are sent to work. Just thinking about the possibility of being sent into such a bleak work setting keeps most new employees from even considering breaking a rule. In this situation, management is successfully using the technique of _____ in order to encourage good behavior.

Question 19 19. How might job rotation benefit a company?

Question 20 20. How did Herzberg develop the two-factor theory?

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Question 21 21. According to Herzberg, how can employee dissatisfaction be eliminated?

Question 22 22. Which component of Vroom's expectancy theory refers to the level of effort an employee is willing to exert in hopes that the increased effort will result in better performance.

Question 23 23. A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

Question 24 24. Ginger just got the promotion she has been after for a very long time. She will be in charge of the entire creative division of her company. What need, according to Alderfer's ERG theory, will be satisfied?

Question 25 25. Based on the equity theory, which of the following is NOT an example of an output?

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Question 26 26. When task complexity is high, an employee will be:

Question 27 27. Tom is the manager of a sales team. Becky is one of his employees with a need for affiliation. What type of work environment would be most beneficial to Becky?

Question 28 28. Which of these is an example of the Pygmalion effect?

Question 29 29. Which of these terms describes the job flexibility option that allows employees the opportunity to determine and control the hours in which they work?

Question 30 30. How might job redesign benefit an employee?

CEOE Marketing: Motivation in the Workplace Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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