CMMP Exam: Professional Proficiency in Ethics Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following is an example of a value?

Question 2 2. Cindy has noticed that her coworkers avoid eye contact with her during work meetings. Which step might Cindy take first to improve her relationship with her coworkers?

Question 3 3. Which of the following are ways to demonstrate professionalism?

Question 4 4. What is empathy?

Question 5 5. What is one way to demonstrate professionalism at work?

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Question 6 6. How are vendor relations and investor relations similar?

Question 7 7. Tyler is considering outsourcing the marketing department to a foreign country. What might be an ethical dimension of his decision?

Question 8 8. How can people demonstrate loyalty at work?

Question 9 9. What does it mean to put yourself in someone else's shoes?

Question 10 10. Prescriptive morality is focused on:

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Question 11 11. In philosophy, morality can be used in which set of ways?

Question 12 12. Why is keeping your word an important part of professionalism?

Question 13 13. How should a professional handle job expectations?

Question 14 14. Which of the following is the best way to describe how the term ethics is viewed in the academic world?

Question 15 15. Jane has been debating what to do about a case she has been working on. She has made an ethical decision about the case. What should she do next?

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Question 16 16. What is the last step of the ethical decision making process?

Question 17 17. Which type of information must you collect and consider in ethical decision-making before making a decision?

Question 18 18. A CEO of a large company is having some difficulties in dealing with his subordinates. They complain that he is not specific enough about the tasks he assigns them. He is having a problem addressing _____.

Question 19 19. How a company takes care of, relates to and communicates with its customers describes...

Question 20 20. Which of the tenets of empathetic communication relies on the ability to be introspective?

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Question 21 21. An employee of a large multinational firm makes a mistake with a client's account. Company policy dictates that he immediately contact the client and let them know what happened. However, he knows he can fix the mistake easily, without worrying the client. What would the ethical course of action be?

Question 22 22. Why does an individual use the process of ethical decision making?

Question 23 23. Which tenet of empathetic communication is demonstrated by a manager who keeps their office door open and is always willing to talk?

Question 24 24. All of the following are examples of the way Enron and its senior executives violated the code of business ethics, EXCEPT?

Question 25 25. Ethics is known as the philosophy of what?

CMMP Exam: Professional Proficiency in Ethics Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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