Communication and Diversity Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. How are messages expressed in a low context culture?

Question 2 2. How are messages communicated in a high context culture?

Question 3 3. What is when an individual assigns generalizations to a group of people based on an incorrect belief?

Question 4 4. What are the major factors that affect cross-cultural communication?

Question 5 5. How should a manager handle a situation where there are employees from low as well as high context cultures?

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Question 6 6. Which communication style attempts to bring understanding to how employees of different cultures speak, communicate and perceive the world around them?

Question 7 7. Jack made a business mistake when he asked Yamato's workers for their thoughts on his business ideas. The management structure that exists in Yamato's business is an example of what?

Question 8 8. How is eye contact viewed in certain cultures of the Middle East and Asia?

Question 9 9. What is known as a prejudgment and consists of thoughts and feelings regarding a specific group?

Question 10 10. If a company has employees who are direct, individualistic and base their decisions on facts, they are an example of what type of culture?

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Question 11 11. What term is where a company or individual believes that their group is superior to another group?

Question 12 12. An example of a culture with high context communication would be _____.

Question 13 13. An example of a culture that utilizes low context communication would be _____.

Question 14 14. Which of the following is a problem within companies that are ethnocentric?

Question 15 15. One advantage of ethnocentric type companies is

Communication and Diversity Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 113: Business Communication  /  Business Courses
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