Communication & Collaboration Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What is parent involvement?

Question 2 2. Cultural diversity is also known as _____.

Question 3 3. Over the years, Tim has hired employees from diverse cultural backgrounds. He notices that some of the employees are having trouble getting along due to cultural differences. What type of program could he use to help his employees appreciate and understand one another?

Question 4 4. Which of the following phrases BEST describes communication?

Question 5 5. Jonathan and Sam are employed at a PR company in Boston. Both of them want the company to fund projects they've been working on for the past three years, but senior management has informed them that the company will only fund one of the projects. Which one of the following options best explains why this situation resulted in competition?

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Question 6 6. Which situation BEST exemplifies interactive stakeholder engagement?

Question 7 7. Which of the following is a profile of a person likely to use accommodation as a conflict management style?

Question 8 8. You just arrived as a new teacher in your school. You noticed that there is not enough parent involvement, so you decide to take the lead and bridge the gap between parents and teachers. Which of the following would NOT increase parent involvement?

Question 9 9. Stakeholder engagement can be defined as which one of the following?

Question 10 10. Which of the following is NOT a trend that is occurring due to cultural diversity?

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Question 11 11. What is effective communication in the workplace?

Question 12 12. What does transparency mean in the business sense?

Question 13 13. Which of the following is the feeling that is most crucial after collaboration?

Question 14 14. Why is it important to ask questions after communicating?

Question 15 15. Jon is making a class presentation. He is very uncomfortable and begins to sweat, rock back and forth, and wring his hands. These actions are examples of:

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Question 16 16. What type of information is NOT typically conveyed during a communication?

Question 17 17. Sensitivity training generally covers all of the following topics, EXCEPT _____.

Question 18 18. Which is true about parent engagement?

Question 19 19. Internal communication shares information with all of the following except:

Question 20 20. Janice is a manager who is out of town on a business trip. She needs to get some measurements to a member of her staff rather quickly so a presentation can be updated. She chooses to send the information via an email. This is an example of _____.

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Question 21 21. Mark from the IT sector and Wayne from the accounting sector are supposed to develop a strategy that will accommodate the long-term needs of the company. Mark thinks they need to buy the best computers on the market, while Wayne wants them to pick the cheapest. After an open disagreement, Mark has taken a 2-week leave in order to not have to disagree about the issue again. Which of the following best describes this conflict resolution style?

Question 22 22. Which is a component of parent involvement?

Question 23 23. Why would a company want to have stakeholder dialogue?

Question 24 24. An example of external type of communication would be:

Question 25 25. Why are harmony and trust so important in communication in the workplace?

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Question 26 26. What is a barrier to parent involvement?

Question 27 27. Why would a company form a stakeholder network?

Question 28 28. External communication does all of the following except:

Question 29 29. Which of the following BEST represents cultural diversity in the workplace?

Question 30 30. What does it mean for a word to have a double meaning?

Communication & Collaboration Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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