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Communication & Decision-Making in Global Business Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. In which of the following business situations would India be the best country to choose?

Question 2 2. Why would it be challenging for Annie, an American citizen working in Moscow, to establish a team of Russian citizens?

Question 3 3. In which of the following cases is the leader of the team most likely not getting honest feedback from the workers?

Question 4 4. While working as a manager overseas in Osaka, Sara notices that none of her employees will go home until she has finished her work for that day. What is the most likely reason for this in Japan?

Question 5 5. In which of the following cases would the International Chamber of Commerce assist with arbitration in order to solve a problem?

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Question 6 6. Arbitration is the_____ method of dispute resolution for _____.

Question 7 7. The use of technology is _____ when conducting global business communication

Question 8 8. Due to cultural differences among between societies, holidays may be an issue when conducting _____.

Question 9 9. Which of the following situations would require a reactive decision-making strategy?

Question 10 10. Proactive decision-making will cause a company to _____ new opportunities.

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Question 11 11. Magdalene likes to 'crush' her opposition during negotiations. In which country should Magdalene negotiate?

Question 12 12. How should you act when negotiating with someone from Germany?

Question 13 13. If you are negotiating in Japan it is important to remember which of the following?

Question 14 14. Tom goes to Mexico to negotiate with the local small manufacturers. He wears a suit and uses the formal 'Usted' verb tense when speaking Spanish. Has Tom planned well for his negotiations?

Question 15 15. One critical cultural aspect to be aware of in global scale communication and marketing is _____.

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Question 16 16. A critical aspect to be aware of in global scale communication and marketing is _____.

Question 17 17. Which of the following is a popular method of global scale communication?

Question 18 18. Comparing technologies is important because _____.

Question 19 19. Susie, Ryan, and Sally are on a team. Each one of them has a specialized area they work in for their laser manufacturing company. Yet the expectation is that they all understand and are bought into the larger vision of manufacturing lasers. What country is this team in?

Question 20 20. Which of the following is NOT true of a team in Russian society?

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Question 21 21. In which of the following countries would an employee be uncomfortable giving negative feedback to a superior?

Question 22 22. Which statement is true of the typical office culture in Japan?

Question 23 23. _____ is a private and confidential method that is used between companies. It is conducted by a neutral party who facilitates a negotiated settlement.

Question 24 24. What is the consequence of a company not following the ICC?

Question 25 25. All of the following are dispute resolution methods used by the ICC, EXCEPT:

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Question 26 26. The ICC has three main activities, including all of the following EXCEPT:

Question 27 27. Which of the following is a step that is in the proactive decision-making process, but not in the reactive decision-making process?

Question 28 28. A company has a new type of mobile phone and wants to expand sales into Europe. The company's first step is to have a meeting to look at various hypothetical situations and solutions. Which of the following BEST describes such a decision-making strategy?

Question 29 29. Which of the following is FALSE regarding the global environment?

Question 30 30. A company has a new type of tablet and wants to expand sales into Europe. The company's first step is to advertise and begin taking orders. Why is this an example of a reactive strategy?

Communication & Decision-Making in Global Business Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 120: International Business  /  Business Courses
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