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Communication in a High Performing Team Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. _____ listening provides good advice and includes asking open-ended questions.

Question 2 2. Which element of effective communication is concerned with the ability to capture the receiver's attention and motivate them to take a desired action?

Question 3 3. Groups need to be created with the right mix of members who will then have the knowledge and expertise to move forward and be productive. Which factor describes this type of situation?

Question 4 4. _____ listening involves the receiver understanding the other person's communication and feeling what they are feeling.

Question 5 5. Which factor of ineffective group communication occurs when certain group members take more control and use it to overrun other members' suggestions?

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Question 6 6. What are the four types of effective listening in groups?

Question 7 7. What is the optimal group size for effective listening?

Question 8 8. What factor of ineffective group communication is when members start to turn on each other to assign blame for any errors or mistakes?

Question 9 9. Which element of effective communication means that useful information is provided to help the receiver of the message understand a particular subject?

Question 10 10. The four elements of effective communication are:

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Question 11 11. Which type of effective listening is concerned with investigating the speaker's message by considering its appropriateness and clarity?

Question 12 12. What is ineffective group communication in the workplace?

Question 13 13. What are the five factors of ineffective group communication?

Question 14 14. Effective communication is _____.

Question 15 15. Which element of effective communication is concerned with specific details and information that is accurate and ethical?

Communication in a High Performing Team Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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