Communication Skills for CNEs Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which type of communication may be related to someone's physical appearance?

Question 2 2. Why is interpersonal communication considered to be minimally restricted?

Question 3 3. Why do managers rely heavily on oral communication?

Question 4 4. What is communication?

Question 5 5. How might cultural differences influence student-teacher communication?

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Question 6 6. Which of the following is not an example of teacher-student communication?

Question 7 7. Which of the tenets of empathetic communication relies on the ability to be introspective?

Question 8 8. What does it mean to put yourself in someone else's shoes?

Question 9 9. Which tenet of empathetic communication is demonstrated by a manager who keeps their office door open and is always willing to talk?

Question 10 10. What is one disadvantage to using a visual communication channel?

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Question 11 11. Gerald needs to communicate with a large number of people but needs to customize it with relative ease. Which communication channel would be a good choice for Gerald?

Question 12 12. In response to a local news event, Jim had a quick meeting with his team to discuss options then sent out a memo to all of the company employees. What communication channels did Jim employ?

Question 13 13. In academic settings, which is a type of internal communication?

Question 14 14. In academic settings, which is an example of constructive feedback for effective communication?

Question 15 15. What types of communication do guidance counselors have with families?

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Question 16 16. What should teachers communicate to students?

Question 17 17. Which is an example of academic vocabulary?

Question 18 18. Which is true about communicating goals to students?

Question 19 19. One tip to communicate effectively is to use empathy. What is empathy?

Question 20 20. Kimberly is a Certified Nursing Educator (CNE) and she wants to make sure she effectively communicates with her students. Therefore, Kimberly should make sure she _____ when speaking to her students.

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Question 21 21. Which of the following has the greatest impact on the effectiveness of communication?

Question 22 22. Jerry applied for a job but did not think he had a chance to actually get the job. When he went to the interview, he wore jeans and a t-shirt, arrived late and answered questions from the interviewer without looking him in the eye. Jerry did not get this job. This scenario is an example of _____.

Question 23 23. Why would a company hire someone who has a high amount of interpersonal intelligence to be the Director of Customer Service?

Question 24 24. Why is it important for a speaker or presenter to have self-awareness?

Question 25 25. How does written communication provide immediacy and economical feasibility?

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Question 26 26. What might be one way to solve a communication breakdown between a teacher and a student?

Question 27 27. Cindy has noticed that her coworkers avoid eye contact with her during work meetings. Which step might Cindy take first to improve her relationship with her coworkers?

Question 28 28. In her haste, Kelly sent out an email to customers that was accidentally offensive. Because of this, a large number of subscribers chose to opt out. Analyze the statements below and indicate the one that best describes the problem Kelly's company will have because people chose to opt out?

Question 29 29. Why is communication in a school important?

Question 30 30. What is the objective of learning called?

Communication Skills for CNEs Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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