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Communication Styles & Skills Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Carol is an elementary school teacher who was asked to give a speech to business leaders. Without providing definitions to terms, Carol included phrases and terms like 'differentiated instruction,' 'Bloom's Taxonomy,' and 'Praxis scores.' What did Carol do wrong?

Question 2 2. All of the following are considered nonverbal communication except

Question 3 3. How does written communication provide immediacy and economical feasibility?

Question 4 4. Subtypes of communication include:

Question 5 5. What are the four areas of effective speech?

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Question 6 6. Which of the following would be considered an example of discriminatory language?

Question 7 7. What is audience-centered communication?

Question 8 8. What would be an example of nondiscriminatory language to use when describing a blind worker?

Question 9 9. Why is it important to be cautious when posting to your own social media accounts?

Question 10 10. The following will help to create open communication in the workplace:

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Question 11 11. All of the following are types of communication successful managers use EXCEPT:

Question 12 12. How does workplace professionalism project the right corporate image?

Question 13 13. In preparation for his speech, Jeff is trying to get a better understanding of his audience's point of view on the topic. He is short on time and cannot do as much research as he would like. Of the four things listed below, choose the one that Jeff could skip and still have a good understanding of his audience.

Question 14 14. Which type of communication may be related to someone's physical appearance?

Question 15 15. The benefits of open communication in the workplace include all except:

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Question 16 16. Why is interpersonal communication considered to be minimally restricted?

Question 17 17. Evaluate the statements below and indicate which one best describes the difference between attitudes and beliefs.

Question 18 18. Which of the following would be considered an example of appropriate professional dress when working at a law firm?

Question 19 19. Which of the following is an area that can present nondiscriminatory language challenges in the workplace?

Question 20 20. What is one positive impact resulting from workplace professionalism?

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Question 21 21. Why do managers rely heavily on oral communication?

Question 22 22. Which of the following is NOT an example of body language?

Question 23 23. Which of the following is an example of written communication?

Question 24 24. Which of the following is NOT a type of communication?

Question 25 25. How can you offer non-verbal feedback to express your attention and interest during a conversation?

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Question 26 26. Which of the following statements about body language is TRUE?

Question 27 27. Assume that you were writing a job description for a position with your company. How would you include information that reflects a nondiscriminatory mention of age in describing desired applicants?

Question 28 28. Which of the following is NOT an example of something to remember when trying to be professional when communicating?

Question 29 29. Which of the following is NOT an element/example of professionalism?

Question 30 30. What's the most important skill to possess to keep your communication professional?

Communication Styles & Skills Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Communication Skills for Managers & Supervisors  /  Business Courses
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