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Contemporary Leadership & Management Theories Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of these statements is relevant for the relationship between subordinates and managers?

Question 2 2. Tara is a very good hairdresser. She was asked to style the mayor's hair today. She refused to do it because she was afraid she may make a mistake. Which leadership style would work best with Tara?

Question 3 3. The manager of a retail store sets a sales goal of over 1,000 pairs of sneakers to be sold in a day, more than any shoe store has ever sold. He rallied the sales team to sell sneakers and encouraged each salesperson during the sales event. This manager was using _____.

Question 4 4. A manager that expresses and shows concern for the well-being of weary employees is using _____.

Question 5 5. Which of the following quality management frameworks is NOT used as an example in this lesson?

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Question 6 6. When a manager gives specific advice, clarifies expectations, and assigns tasks, he is using which leadership style?

Question 7 7. Of the following components of a quality management system, which is NOT discussed in this lesson?

Question 8 8. What is the name of the popular feedback mechanism developed by W. Edwards Deming?

Question 9 9. Which of the following is NOT part of the leadership style matrix:

Question 10 10. Why is it better to be in the in-group rather than the out-group?

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Question 11 11. Juan never worked as a waiter before. He asked his boss to let him take a few tables. He said he was ready to take on the challenge. Which leadership style would be best for Juan?

Question 12 12. A formal leadership role refers to:

Question 13 13. Clara is a veteran waitress who knows what to do and enjoys her work and chatting with the customers. Which leadership style would be best for Clara?

Question 14 14. The membership representatives at a health insurance company have been working hard during a particularly stressful open enrollment. The manager decides to throw a catered lunch for the employees because _____.

Question 15 15. Follower confidence is:

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Question 16 16. Which of the following statements regarding quality management systems is accurate?

Question 17 17. An approach solely reliant on statistics and data is _____

Question 18 18. Which of the following is a likely trait of a produce or perish leader?

Question 19 19. Path-Goal Theory involves _____.

Question 20 20. Team members begin working on projects, and the manager begins to see how devoted they are to the work that needs to be done. What is this process called?

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Question 21 21. It is Darla's first day at her very first job at the ice cream parlor. Darla does not know anything about how an ice cream parlor is run. Which leadership style would be best for Darla?

Question 22 22. A leader can BEST motivate employees by _____.

Question 23 23. John, a manager, is leading his team on a new promotional strategy to make the company best positioned for the acquisition of what used to be a very competitive company. He is trying to determine the skills of his workers, and what are their strengths and weaknesses. Why is this an example of role taking?

Question 24 24. Which of these choices best matches the quantitative approach?

Question 25 25. How do unassigned and assigned leadership roles differ?

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Question 26 26. Tiana is a manager at a software company. She does not concern herself with production or employee needs. The work does not get done, and the employees are miserable. Which type of leader is Tiana?

Question 27 27. A theory that explains how managers develop relationships with team members is called:

Question 28 28. How is the quantitative approach better for management, as opposed to the systems approach?

Question 29 29. How are managers awarded their power and authority?

Question 30 30. Thomas is a CEO of a large PR company. As a team leader, he believes that _____.

Contemporary Leadership & Management Theories Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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