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Creating Inclusive Environments in the Workplace Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Geraldo is dating Sofia. Whenever they get in an argument, Sofia complains to Geraldo's brother Jorge. Jorge then yells at Geraldo for being mean to Sofia. According to the _____, Geraldo, Jorge, and Sofia are in a relationship that is based on the roles of victim, persecutor, and rescuer.

Question 2 2. Demi is a strict mother to Stephen. When he gets in trouble, Stephen goes to his Aunt Theresa. Theresa then tells Demi that she needs to back off and leave Stephen alone. In this example, Theresa is acting as the _____ in the Karpman Triangle.

Question 3 3. When Eloise misbehaves, her father tells her mother that Eloise has been mean to him. Her mother then punishes Eloise. According to the Karpman Triangle, Eloise is acting as a _____, while her father is acting as a _____.

Question 4 4. When caught in a Karpman Triangle, the best option is _____.

Question 5 5. John often belittles his coworker Callie. Because she feels bullied, she goes to her other coworker Michael. Michael then tells John that he's being a jerk. In this example, John is acting as the _____, while Michael is acting as the _____ in the Karpman Triangle.

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Question 6 6. Which of the following is NOT one of the main purposes of diversity training?

Question 7 7. How often should diversity training occur?

Question 8 8. Which of the following items must be implemented so that diversity training is successful for an organization?

Question 9 9. Which of the following are advantages of having a diversity training program in place at an organization?

Question 10 10. As the workplace becomes diverse, people of all ages, physical abilities, ethnic backgrounds and races will ___?

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Question 11 11. Laura is looking to create a more giving environment within her small office. Which teambuilding event could she use?

Question 12 12. Which of the following answers is NOT improved with teambuilding?

Question 13 13. Luca, a CEO of a large organization, is trying to get his company to look at the business and products in a whole new light. Which team building opportunity would be beneficial?

Question 14 14. Melanie is looking to get her small office to think outside the box. Which teambuilding opportunity would work for her?

Question 15 15. Monica is looking for a low-cost teambuilding opportunity that would increase the knowledge of her employees within her large computer company. Which option below would be best?

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Question 16 16. Which of these conflict management styles attempts to resolve a conflict by finding a middle ground?

Question 17 17. Which of the following is the feeling that is most crucial after collaboration?

Question 18 18. Mark from the IT sector and Wayne from the accounting sector are supposed to develop a strategy that will accommodate the long-term needs of the company. Mark thinks they need to buy the best computers on the market, while Wayne wants them to pick the cheapest. After an open disagreement, Mark has taken a 2-week leave in order to not have to disagree about the issue again. Which of the following best describes this conflict resolution style?

Question 19 19. Jonathan and Sam are employed at a PR company in Boston. Both of them want the company to fund projects they've been working on for the past three years, but senior management has informed them that the company will only fund one of the projects. Which one of the following options best explains why this situation resulted in competition?

Question 20 20. Which of the following is a profile of a person likely to use accommodation as a conflict management style?

Creating Inclusive Environments in the Workplace Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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