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Creative Problem Solving Techniques in Business Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. In the IDEAL Strategy, what does the letter 'D' stand for?

Question 2 2. Who needs to have good problem solving skills?

Question 3 3. Which of the following steps in the problem solving process is important but often overlooked?

Question 4 4. Which is the best example of using reframing?

Question 5 5. Which is a tip for using reframing?

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Question 6 6. Hanna isn't sure what topic to pick for her public speaking class, so she decides to draw out possible solutions in a visual way, to help her explore the options. She writes down different ideas, circles them, then draws lines connecting different related ideas. Which problem-solving strategy is Hanna using?

Question 7 7. Mr. Fukami often confuses his students when he gives them exams, because his questions are unclear. The students complain that they don't understand what type of answer he wants, and therefore they do badly on the tests. Psychologists might argue that Mr. Fukami's difficulty is that his questions are _____.

Question 8 8. Why is communication an important skill in problem solving?

Question 9 9. Jean-Phillip likes to draw bar graphs of his spending habits, to help him understand his expenses so he can manage his money. What general type of problem-solving strategy is Jean-Phillip using?

Question 10 10. What is one important part of using reframing?

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Question 11 11. General 'mental short-cuts' or quick decision-making rules, such as, 'you get what you pay for' or 'shorter lines move more quickly' could be considered what type of problem-solving strategy?

Question 12 12. What is the correct order for using the problem-solving steps?

Question 13 13. What is a beneficial outcome of reframing?

Question 14 14. How can experience help you to solve a problem?

Question 15 15. What is reframing?

Creative Problem Solving Techniques in Business Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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