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CSET Business Subtest I (175): Practice & Study Guide  /  Business Courses

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CSET Business - Groups in Organizations Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Which category of employees is composed of a collection of two or more people who interact with one another but have no unified purpose?

Question 2 2. Which of these stages represents the time when the group becomes a cohesive unit, morale is high and members actively acknowledge the talents, skills and experience that each member brings to the group?

Question 3 3. Which of these is not considered a characteristic of cohesive groups?

Question 4 4. Which of these terms describes the degree to which group members come together as one unit to reach a common goal?

Question 5 5. Which type of team building is used to increase the understanding of who each group member is and how to better communicate with one another?

Page 2

Question 6 6. At Janet's workplace a group of employees who are interested in learning more about public speaking have decided to meet in an effort to form a local chapter that will help them to improve their skills in that area. This is an example of a/an _____.

Question 7 7. What is the main difference between task and command groups?

Question 8 8. Mark is new to his workplace. After talking with a group of guys that he sits with at lunch everyday, he realizes that they all share a love of softball. He decided to organize a softball team that will play in a community league on the weekends. This is an example of which of the following types of groups?

Question 9 9. The following statement is true

Question 10 10. Vivian works in housekeeping at a resort hotel. She manages the laundry division and has three dozen valets and laundry attendants reporting directly to her, in addition to six contracted tailors and furniture upholsterers. Why is this a functional work team?

Page 3

Question 11 11. Jennifer, Eric, Gabriel and Maria are working together to develop a marketing plan for one of their company's newest product lines. After some initial conflict, the group started to really come together. Now, the group is highly unified and very productive. The marketing plan is practically writing itself! Which stage of development is this group in?

Question 12 12. An intangible skill that is the ability to convey your thoughts and ideas to the team in a concise and easily understood manner is called _____.

Question 13 13. Roles that individuals take on to directly impede the progress of a thought or direction, as they do not agree with it are

Question 14 14. If we are in a setting where our status is perceived as lower, _____.

Question 15 15. Groupthink occurs:

Page 4

Question 16 16. Which type of team building is aimed at improving the specific teamwork skills which group members need to accomplish their goal and can be immediately applied in the workplace?

Question 17 17. Perception is _____.

Question 18 18. Which category of employees is composed of a collection of two or more people who interact with one another with unified negative purpose?

Question 19 19. _____ norms are centered on how hard a person should work in a given group.

Question 20 20. A Provost at a University is giving a presentation and asks to have the Dean of the Business School (Gregg) and the Department Chair of the Management Department (Daniel) with him during the presentation. Gregg and Daniel make up a _____ group.

Page 5

Question 21 21. Which of these answers describes the main difference between groups and teams?

Question 22 22. Which of the following would NOT be a reason for employees to form an interest group?

Question 23 23. A person's capacity to do something and the degree of excellence with which do it is called

Question 24 24. Which type of team is designed to provide employees a sense of ownership by allowing them to operate without a manager, while still holding them accountable for their own performance?

Question 25 25. Groups that experience groupthink disregard _____ in order to maintain harmony in the group.

Page 6

Question 26 26. A person who gets things done by taking conversation and discussing and turning it into action and deliverables is called a(n)

Question 27 27. Why are skills, knowledge and abilities key qualities when shaping a productive group?

Question 28 28. A person who pushes the group towards decision-making is called a(n)

Question 29 29. _____ is the position or rank compared to others.

Question 30 30. Which type of team is believed to improve coordination of interdependent activities between specialized subunits?

CSET Business - Groups in Organizations Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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