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CSET Business Subtest I (175): Practice & Study Guide  /  Business Courses

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CSET Business - Production & Operations Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. A manager who makes decisions about how to direct action plans is a

Question 2 2. In a Gantt chart, which of the following include smaller, more intricate tasks that need to be completed as part of a larger task?

Question 3 3. Which one of the following is the best explanation of a production process?

Question 4 4. Why did the quality of Japanese automobiles improve after WWII?

Question 5 5. Which of the following is the best explanation of productivity?

Page 2

Question 6 6. Which of the following techniques does mass production utilize?

Question 7 7. Which of the following steps is NOT part of Deming's TQM philosophy?

Question 8 8. Teddy's Tacos recently implemented a TQM system using the managerial decision making areas mentioned by Juran. Top management has implemented a training program that assures the employees make a quality taco. How can management determine that the tacos being made are meeting the required quality standards?

Question 9 9. Which of the following BEST defines technology?

Question 10 10. What is supply chain integration?

Page 3

Question 11 11. Productivity can be improved in which of the following ways?

Question 12 12. Which of the following does NOT entail a focus on the customer?

Question 13 13. ISO 9000 is attractive to organizations who

Question 14 14. The overall objective of ISO 9000 is

Question 15 15. What type of integration ensures that each part of the supply chain is accountable for meeting its own goals?

Page 4

Question 16 16. What type of production process can be described as a series of different production runs focusing only on one type of product with all the same parts and characteristics with each run?

Question 17 17. Which of the following is FALSE regarding the productivity of a nation?

Question 18 18. Why is research and development significant?

Question 19 19. Strategic approach to improvement involves:

Question 20 20. Joe's supervisor has asked how long it will take for him to finish a project. Joe anticipates a 'best case' scenario of 4 hours, a 'worst case' scenario of 8 hours, and a 'probable' scenario of 5 hours. Using the formula to calculate 'Expected Time', Joe should tell his supervisor the project will take _____.

Page 5

Question 21 21. What is an alignment between a firm and their supply chain materials and service providers?

Question 22 22. What does PERT stand for?

Question 23 23. Why is productivity significant to economic growth?

Question 24 24. Identify which of the following is NOT a component of an organization's total quality management:

Question 25 25. A manager who makes decisions for the overall organization is a:

Page 6

Question 26 26. How can the Gantt chart be beneficial to an organization?

Question 27 27. According to the Task and Bonus System, an employee _____.

Question 28 28. Pessimistic Time is defined as _____.

Question 29 29. Which of the following is NOT one of Crosby's Four Absolutes of Quality Management?

Question 30 30. Optimistic Time is defined as _____.

CSET Business - Production & Operations Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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