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Cultural Agility & Adaptability Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1.

Culturally agile organizations have which of the following traits in common?

I. They understand their own culture.

II. They understand the culture of another entity.

III. They reach successful business decisions in cross-cultural settings.

Question 2 2. Which of the following is NOT a trait of a culturally agile professional?

Question 3 3. A culturally agile organization would understand that:

Question 4 4.

Companies can improve their cultural agility by:

I. Hiring people of different cultural backgrounds

II. Moving personnel to work and live in different cultures

III. Moving headquarters to new cultural locations

Question 5 5. Culturally agile professionals are self-aware. What does this mean?

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Question 6 6. Overestimating one's own cultural competence is an especially significant barrier when an individual has _____.

Question 7 7. The term _____ describes the ability of an organization or individual to effectively adapt to different cultural norms.

Question 8 8. Mark is working on a transition team that will begin outsourcing accounting operations to an international location. He is quite confident about this assignment because it was only three years ago that he guided this same process for the customer service call center. Which barrier is MOST likely to affect Mark's culturally competent agility?

Question 9 9. Sarahi is leading her company's effort to outsource its technical support call center to an international location. To that end, she has been working hard using Google Translate to convert her policy manual to the local language. Which barrier has been demonstrated in this scenario?

Question 10 10. When considering the use of technology as an adjunct to cross-cultural agility, it's important to remember which one of the following?

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Question 11 11. How does a culturally agile leader differ from a leader who is simply agile?

Question 12 12. What is one value shared by leaders who are agile and those who are also culturally agile?

Question 13 13. How can cultural agility help a leader capitalize on opportunities?

Question 14 14. When encountering culturally challenging situations, what is a key step that culturally agile leaders take?

Question 15 15. What do culturally agile leaders view as one of the best teachers?

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Question 16 16. What is the best definition of cultural adaptability?

Question 17 17. How can you get your employees involved in creating a culturally adaptive workspace?

Question 18 18. What option below can your organization look for on a resume, which points towards cultural adaptability?

Question 19 19. As an organization, where should you start cultural adaptability training?

Question 20 20. George, an employee at Softshoes Inc., is worried because he is getting ready to meet with the French branch of the organization in a week. Which of the options below is the best answer for was George should do?

Cultural Agility & Adaptability Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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