Decision Making Tools & Analysis Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. How do you determine the quality of your management team?

Question 2 2. What is your goal when creating a brand image for your company?

Question 3 3. Which is NOT true about customer satisfaction?

Question 4 4. In decision analysis, any future events not under the control of the decision maker are called:

Question 5 5. Henry is trying to decide between two different suppliers. In decision analysis, the two suppliers (or options) he's considering are called:

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Question 6 6. Sheridan is analyzing whether it is worth it to take on additional staff or not. She calculates that hiring two new salespeople could increase her annual sales by $500,000. This value of the decision to hire new staff is called a:

Question 7 7. Resistant forces:

Question 8 8. When stating the problem, it is important to:

Question 9 9. The first step in the force field analysis involves:

Question 10 10. Your boss has recently been awarded and praised by the community for designing an internship program for underemployed college graduates. This is an example of _____.

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Question 11 11. An example of the moral rights rule is _____.

Question 12 12. You and your business partner hire a contractor who is currently on parole. This is an example of which ethical rule?

Question 13 13. If we have an investment of $25,000, and will save $5,000 a year due to that investment, what is the payback time frame in years?

Question 14 14. Why are simulations useful?

Question 15 15. Which of the following best defines payback analysis?

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Question 16 16. Who used utility to transform car manufacturing?

Question 17 17. Why would a company ever consider utility if it meant a significant up front cost or short-term loss of profits?

Question 18 18. Which country did not make use of utility to build its road network in the 1970s?

Question 19 19. Which of the following is the first step and the last step in the five decision-making steps?

Question 20 20. What is the key difference between decision-making models and decision-making tools?

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Question 21 21. What is a benefit of silent brainstorming over verbal brainstorming?

Use this material to answer question #22

Use the following Pugh Chart to answer the questions:

Pugh Chart

Question 22 22. Which option is the control?

Question 23 23. Why is the Pugh Chart important?

Question 24 24. What does quantitative mean?

Question 25 25. Joe considers speed limits on highways a stupid rule, and he breaks them as often as possible. Which ethical decision rule should he be asking himself ?

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Question 26 26. Which test prods us to think about how the world would be if everyone made the same decision ?

Question 27 27. Bernard thought long and hard about whether to save a buck by dumping his used cooking oil in the local lake. He knows kids swim there. He thought about his own kids and whether they would like swimming in rancid oil. What model of ethical decision making was Bernard using?

Question 28 28. What is part of measuring qualitative analysis?

Question 29 29. In decision analysis, money is called:

Question 30 30. Driving forces are interested in:

Decision Making Tools & Analysis Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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