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Question 11.What is a beneficial outcome of reframing?
Question 22.What is one important part of using reframing?
Question 33.What is reframing?
Question 44.Which is a tip for using reframing?
Question 55.Which is the best example of using reframing?
Question 66.In what ways is decision making and problem solving similar?
Question 77.Which of the following is NOT a step in problem solving?
Question 88.Mike company missed a deadline. His team members explained that they did not have enough people on the team to complete the project on time. In this scenario:
Question 99.Jenn requests her team to evaluate possible alternatives to a problem in the company and to implement the first optimal alternative solution identified. What is the disadvantage of this approach?
Question 1010.What are the four situational factors of business problem solving?
Question 1111.What does root cause analysis aim to prevent?
Question 1212.What term best defines a tool a group uses to form several ideas in a short amount of time?
Question 1313.The initial process of root cause analysis includes what step?
Question 1414.What is the final step of root cause analysis?
Question 1515.What questions should be answered when planning for implementation and testing?
Question 1616.What is the goal of the identify root cause step in a root cause analysis?
Question 1717.What is the definition of root cause analysis?
Question 1818.Which common root cause analysis tool is used when there is likely a single cause to a single problem?
Question 1919.What is another name for the fishbone diagram?
Question 2020.What are the 4 steps in a root cause analysis?
Question 2121.What should you do if you determine the root cause and find that it is out of your control?
Question 2222.What is the term for a written list of things that you can do to change things for the better and achieve your specific goal?
Question 2323.What is the importance of having a clearly-stated problem?
Question 2424.What is the purpose of using a 5 Whys analysis?
Question 2525.How many times must we ask the question 'why'?
Defining a Problem Chapter Exam Instructions
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