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Delegation Within Teams Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of these answers is not a benefit of delegation?

Question 2 2. Which of these answers describes the term delegation?

Question 3 3. Which of these answers is not a step in the delegation process?

Question 4 4. Which of these statements is true of delegation?

Question 5 5. Which of these terms describes how employees can share ideas, knowledge, and resources to make the team a more effective unit even with tasks are individually delegated?

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Question 6 6. When delegating to any team member, you must always provide them with _____.

Question 7 7. Which of the following team members should you delegate a task to in order to empower them?

Question 8 8.

Delegation impacts teams because it _____.

I. Increases efficiency

II. Develops the team

III. Empowers team members

Question 9 9. When delegating to team members, you should NOT _____.

Question 10 10.

Delegation empowers a team because it _____

I. Shows the team you trust them

II. Increases their accountabilities

III. Improves their skills/value

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Question 11 11. There are two common types of reverse delegation. They are:

Question 12 12. How can a manager use active listening to combat reverse delegation?

Question 13 13. Workplace coaching can assist in reverse delegation by ensuring employees have _____.

Question 14 14. Which of these could be a problem of reverse delegation in a work team?

Question 15 15. What happens in reverse delegation?

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Question 16 16. In a skills matrix, who ranks the competency of each employee's skills?

Question 17 17. A skills matrix not only identifies team members' competencies, but also _____.

Question 18 18. How does a skills matrix benefit effective delegation?

Question 19 19. What can managers do with employees who demonstrate a deficiency using a skills matrix?

Question 20 20. All of these are necessary for a skills matrix EXCEPT which?

Delegation Within Teams Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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