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Developing High-Performing Teams Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following is NOT a good strategy to resolve a conflict?

Question 2 2. Which of the following factors has a major influence in your ability to engage in conflict?

Question 3 3. Julia rarely participates in any situation that involves disagreement. She tends to feel threatened by any kind of confrontation. What is her preferred conflict mode?

Question 4 4. You have recently started working at a new company and you have noticed something strange in your working environment: there are no conflicts at all among your peers. How would you assess the conflict environment at your working place?

Question 5 5. Daniel grew up in a big family where everyone had different points of view and it was always hard to make a decision without balancing many conflicting opinions. Given this conflict environment, which of the following conflict modes would Daniel most likely relate to?

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Question 6 6. What does the S-B-I model focus on?

Question 7 7. Which of the following statements about accountability is TRUE?

Question 8 8. How can the S-B-I model be used?

Question 9 9. Sophie is part of the Widgets A Team and recently she is receiving a lot of feedback by the other team members. Which of the following examples of the feedback given to Sophie is based on the S-B-I model?

Question 10 10. Both Sophie and Stephen are members of the Widgets A team. Today Sophie told Stephen that she thinks that he is very flexible and open, but that sometimes he is not focused enough on the daily tasks. This is related to which of the following?

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Question 11 11. In order to succesfully reach a commitment, a team should avoid which of the following?

Question 12 12. Which of the following elements is required for a high-performing team to be able to commit to a decision?

Question 13 13. Which of the following objectives may be an example of a thematic goal?

Question 14 14. Toward the end of a meeting, your team realizes that they have not been able to reach a shared understanding. What would be the best strategy to follow in order to reach a commitment?

Question 15 15. Which of the following is a major feature of a thematic goal?

Developing High-Performing Teams Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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