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Developing Ideas for Innovation & Improvement Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. How is opportunity recognition used in continuous process improvement?

Question 2 2. Opportunity recognition is:

Question 3 3. The role of opportunity recognition in innovation is:

Question 4 4. Most opportunities come from one of five places, including all of the following EXCEPT:

Question 5 5. Opportunity recognition requires all of these steps EXCEPT:

Page 2

Question 6 6. Idea generation involves:

Question 7 7. Saving discussion for later is:

Question 8 8. A technique that can be used to get people out of their shells and actively engaging as a customer or competitor might is called _____.

Question 9 9. Two parts of the process of idea generation are:

Question 10 10. Idea generation is:

Page 3

Question 11 11.

When brainstorming to come up with new ideas _____.

I. Don't evaluate effectiveness

II. Don't question novelty

III. Don't talk to others

Question 12 12. Lateral thinkers think in _____.

Question 13 13. One of the best lateral thinking techniques to come up with alternatives to a question includes which of the following?

Question 14 14. Which of the following people is most likely thinking laterally?

Question 15 15. What is a great way by which you can challenge an assumption?

Page 4

Question 16 16. You are presented with coming up with a plan for promoting a new product at work. Which way of thinking will you utilize?

Question 17 17. Why is it important to use both creative and critical thinking in business?

Question 18 18. Evaluation, assessment, and categorization are used in which type of thinking?

Question 19 19. Which BEST defines critical thinking?

Question 20 20. Which answer BEST describes creative thinking?

Page 5

Question 21 21. Typically, how effective are big picture thinkers at managing details?

Question 22 22. What is big picture thinking?

Question 23 23. What is brainstorming?

Question 24 24. What does it mean to 'focus on yes'?

Question 25 25. Why do big picture thinkers need thinking time?

Developing Ideas for Innovation & Improvement Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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