Developing Your Message in the Workplace Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Passive verbs are usually recognized by _____

Question 2 2. If you research the age, race, income, and lifestyle factors of your potential audience, what are you attempting to do?

Question 3 3. 'At the Christmas concert, a woman from our church sang the soprano solo in 'O Holy Night'' is an example of which of the following?

Question 4 4. Why should an individual try to avoid the use of passive verbs in business writing?

Question 5 5. A review shows that your department is sending more documents with spelling errors than any other department. Which is an appropriate message to send to colleagues?

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Question 6 6. Using active verbs strengthens the delivery of business writing by _____

Question 7 7. Which of the following is NOT a way to connect with your audience through writing?

Question 8 8. What is the tone of a message?

Question 9 9. When is the best time for the writer of a message to ask the three key questions 'Why, Who, and What'?

Question 10 10. Colin has to demonstrate credibility in the information he provides about the company Mostess. In order for the investors to want to invest they have to believe in the company's claims, financial promise and overall reputation. What type of information should Colin include in his appeal?

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Question 11 11. What is the best tone for a business message?

Question 12 12. What is another word to describe the personality of a message?

Question 13 13. Sharing a characteristic or feature with the reader is referred to as _____

Question 14 14. 'At the Christmas concert, the soprano solo in 'O Holy Night' was sung by a woman from our church' is an example of which of the following?

Question 15 15. What is the best example of focused language that you would write to connect with an audience?

Developing Your Message in the Workplace Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 113: Business Communication  /  Business Courses
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