Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come
to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will
Click it to see your results. Good luck!
Question 11.How does social media allow you to promote your products?
Question 22.How can social media help you build relationships with unhappy customers?
Question 33.One way to use social media to engage with your customers is to _____.
Question 44.The most popular site for microblogging today is _____.
Question 55.Why are microblogs important to businesses?
Question 66.Microblogs were developed as a result of the convergence of which of these two things?
Question 77.Which of the following reasons is NOT a good use of Wikis?
Question 88.What tool is best used for instruction, entertainment or public relations?
Question 99.How can blogs be useful for new employees?
Question 1010.How can social media BEST be used to grow a new business?
Question 1111.Why has social media become a quick success?
Question 1212._____ was originally created as a tool to allow Harvard students to communicate and share pictures with classmates.
Question 1313.What does the Social Network Theory measure?
Question 1414.In what year was the Social Network Theory designed?
Question 1515.Who was the main social scientist that has studied social networks in the 1930's?
Question 1616.How has AJ Bombers incorporated social media hashtags in its Twitter plan?
Question 1717.What type of marketing budget did AJ Bombers set for reaching its audience?
Question 1818.How did Foursquare impact AJ Bombers' business?
Question 1919.What does HTML stand for?
Question 2020.What sort of web technology does online banking require? Choose the best answer.
Question 2121.Which one of the following best defines web technology?
Question 2222.Which of the following is NOT an advantage of electronic communication?
Question 2323.Electronic communication consists of _____.
Question 2424.Sending a monthly electronic message showcasing new car inventory would be an example of _____.
Question 2525.What can you expect from your Twitter account?
Question 2626.In which of the following ways should you tweet on your professional Twitter account?
In which of the following ways can you use Twitter professionally?
A. To network
B. To build a brand
C. To provide customer support
Question 2828.What is the primary function of LinkedIn?
Question 2929.What is one communication strategy you can use when trying to connect with new people on LinkedIn?
Question 3030.What feature of LinkedIn serves as a type of reference or testimonial to your education and skills?
Digital Communication Tools Chapter Exam Instructions
Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back
to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will
appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!