Digital Communication Tools Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Social media allows you to build relationships with customers because your company can _____ and customers can _____.

Question 2 2. What is the first thing you want to ask yourself when starting to use social media to build customer relationships?

Question 3 3. Which of the following is a disadvantage of electronic communication?

Question 4 4. Electronic communication consists of _____.

Question 5 5. How does the Internet of Things relate to mobile communications?

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Question 6 6. What is an advantage of push technology in mobile communications?

Question 7 7. Which one of the following statements is TRUE about computer networks without web technologies?

Question 8 8. What does HTML stand for?

Question 9 9. Microblogs were developed as a result of the convergence of which of these two things?

Question 10 10. All of these are characteristics of microblogs EXCEPT which?

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Question 11 11. To keep your Twitter account growing, what do you have to do?

Question 12 12. Twitter is a social media platform that lets its users post statements of _____ characters or fewer.

Question 13 13. What technology allowed attachments such as pictures or audio and video files to emails?

Question 14 14. What is a key factor influencing how email will be used in the future?

Question 15 15. How can blogs be useful for new employees?

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Question 16 16. Which of the following reasons is NOT a good use of Wikis?

Question 17 17. How can social media BEST be used to grow a new business?

Question 18 18. Why has social media become a quick success?

Question 19 19. How do you build your network on LinkedIn?

Question 20 20. What is one communication strategy you can use when trying to connect with new people on LinkedIn?

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Question 21 21. What is the earliest form of social networks?

Question 22 22. Who was the main social scientist that has studied social networks in the 1930's?

Question 23 23. What type of return on investment did AJ Bombers enjoy as a result of his social media activity?

Question 24 24. How did AJ Bombers implement Foursquare in its social media strategy?

Question 25 25. One way to use social media to engage with your customers is to _____.

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Question 26 26. Which of the following is NOT an advantage of electronic communication?

Question 27 27. What is an advantage of VoIP Technology?

Question 28 28. Which of these is an example of interacting with programmable code on a website?

Question 29 29. Why are microblogs important to businesses?

Question 30 30. What can you expect from your Twitter account?

Digital Communication Tools Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Communications 106: Communication in the Digital Age  /  Business Courses
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