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Employee Motivation: Help and Review Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Motivation to work harder comes from

Question 2 2. Which term describes a psychological phenomenon in which participants in behavioral studies change their behavior or performance in response to being observed?

Question 3 3. Which of the following is credited with the development of the Theory X and Theory Y?

Question 4 4. This type of manager is considered to have a negative view of employees:

Question 5 5. Why does employee happiness and output rely on both the employee and the management?

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Question 6 6. How does employee empowerment workplace?

Question 7 7. Why was the neoclassical theory of management developed?

Question 8 8. You are working for a large international company. One of your project proposals raised the revenue of your department by 5%. Your boss said, You are an exemplary employee and your work ethic and efficiency is at such a level that the entire company should strive towards it. Which of Maslow's five needs would your boss's comment satisfy?

Question 9 9. Jim's manager catches Jim breaking one of the company rules. He decides that the best course of action will be to take away one of Jim's company privileges as a response. In terms of Thorndike's theory, how is Jim's manager responding to the incident?

Question 10 10. The 'ERG' in Alderfer's ERG Theory stands for:

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Question 11 11. Behavior-based motivation says employees can be driven by _____.

Question 12 12. High productivity can result from

Question 13 13. An employee who has a high level of expectancy for a valuable reward, also tends to have the motivation to increase performance.

Question 14 14. What does a manager need to provide in order to satisfy his employees' physiological needs?

Question 15 15. Which of these techniques is used to reward desirable behavior with the intent of increasing the likelihood that the pleasing behavior will be repeated?

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Question 16 16. James has read about the Pygmalion effect and hopes that it can be used to enable growth for his employees, which will ultimately strengthen the organization. Which of these is a commonly used way of communicating expectations that James could use to start the ball rolling with his employees?

Question 17 17. Ginger just got the promotion she has been after for a very long time. She will be in charge of the entire creative division of her company. What need, according to Alderfer's ERG theory, will be satisfied?

Question 18 18. Why would a manager incorporate reinforcement theory in dealing with his or her employees?

Question 19 19. When task complexity is high, an employee will be:

Question 20 20. Sandra's boss has a high opinion of her and believes that she has the potential to some day work in management. Which of the following would NOT be involved in Sandra's experience of the Pygmalion effect based on her boss's expectations?

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Question 21 21. Rachel is applying to business school programs. She has been avoiding schools that do not require an entrance exam, because she thinks the program might not be rigorous enough if they accept too many people. At the same time, she is also avoiding the most elite schools in her area because she is worried those programs will be too challenging. Based on the acquired needs theory, what type of need is strongest for Rachel?

Question 22 22. How can Vroom's expectancy theory be used to explain employee motivation?

Question 23 23. Which of the three inherent psychological needs are satisfied for potential lawyers when they pass the bar exam their state requires before they can practice law?

Question 24 24. Elton Mayo observed

Question 25 25. Who developed the equity theory in 1963?

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Question 26 26. Which of Maslow's five needs can a manager fulfill by providing challenging work, inviting employees to participate in decision-making, and giving them flexibility and autonomy in their jobs?

Question 27 27. One of your employees feels like he is not being treated equally in comparison to other workers. He has not voiced that opinion but is constantly trying to make his work seem better in comparison to others. However, you feel that his work is not as good because he isn't trying hard enough. He just requested a transfer from marketing to PR. Which of the following is a usual behavior that this employee did NOT do when he felt that he was not being treated equally?

Question 28 28. According to the Human Relations Movement, which of these would increase employee productivity?

Question 29 29. Frustration-regression involves:

Question 30 30. A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

Employee Motivation: Help and Review Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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