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Employee Motivation: Lesson Plans Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. This type of manager believes they need to help develop employee potential:

Question 2 2. Rachel is applying to business school programs. She has been avoiding schools that do not require an entrance exam, because she thinks the program might not be rigorous enough if they accept too many people. At the same time, she is also avoiding the most elite schools in her area because she is worried those programs will be too challenging. Based on the acquired needs theory, what type of need is strongest for Rachel?

Question 3 3. All of the workers at Ted's Emporium have been shown the cold warehouse where employees who break any of the company rules are sent to work. Just thinking about the possibility of being sent into such a bleak work setting keeps most new employees from even considering breaking a rule. In this situation, management is successfully using the technique of _____ in order to encourage good behavior.

Question 4 4. In Tara's performance review, her boss points out Tara's positive ranking when it comes to meeting deadlines for key projects. In terms of organizational goals, why is sharing this information so important in the performance review?

Question 5 5. How would a manager implement the ideas of the behavioral movement into her workplace?

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Question 6 6. Which of these theories is based on the premise that one's needs are acquired over time as a result of their experiences and includes the needs of achievement, power, and affiliation?

Question 7 7. Which component of Vroom's expectancy theory refers to the level of effort an employee is willing to exert in hopes that the increased effort will result in better performance.

Question 8 8. Which of these techniques is used to reward desirable behavior with the intent of increasing the likelihood that the pleasing behavior will be repeated?

Question 9 9. James has read about the Pygmalion effect and hopes that it can be used to enable growth for his employees, which will ultimately strengthen the organization. Which of these is a commonly used way of communicating expectations that James could use to start the ball rolling with his employees?

Question 10 10. Motivation to work harder comes from

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Question 11 11. In employee motivation, the opposite of satisfaction is _____.

Question 12 12. How would XYZ Corporation implement Vroom's expectancy theory regarding promotions in the company?

Question 13 13. Andrea, the accounting manager, only cares that her employees turn in all assigned tasks at the end of the day. Her employees are free to do the work as they choose. Which of the three inherent psychological needs does Andrea satisfy for her employees?

Question 14 14. Behavioral Management is

Question 15 15. This type of manager believes employees are inherently lazy and lack motivation:

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Question 16 16. Which of these is an example of the Pygmalion effect?

Question 17 17. An individual with the _____ will desire agreement and compliance.

Question 18 18. One week, shortly after her mother's death, Sarah arrives at work an hour late on two different occasions. Considering Sarah's personal circumstances, her manager decides to ignore the behavior in the hopes that it will disappear over time. Sarah's manager is using the _____ technique.

Question 19 19. When task complexity is high, an employee will be:

Question 20 20. Which person developed expectancy theory?

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Question 21 21. High productivity can result from

Question 22 22. Tom the tech used to love building computers and game boxes in his parent's garage. Now that he has a job in tech, his boss tells him which projects to work on and enforces company rules that Tom must follow. According to the Cognitive Evaluation Theory, what is the effect of the job on Tom's motivation?

Question 23 23. The 'ERG' in Alderfer's ERG Theory stands for:

Question 24 24. Why would a manager incorporate reinforcement theory in dealing with his or her employees?

Question 25 25. How did the Hawthorne Study of five women in a bank writing room change perceptions about what motivates workers?

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Question 26 26. Identify the three components of expectancy theory.

Question 27 27. What could Manny the manager do to motivate employees and increase productivity in the workplace?

Question 28 28. This type of motivation is internal to the person and is driven by personal interest or enjoyment in the work itself.

Question 29 29. Why was the neoclassical theory of management developed?

Question 30 30. You are working for a large international company. One of your project proposals raised the revenue of your department by 5%. Your boss said, You are an exemplary employee and your work ethic and efficiency is at such a level that the entire company should strive towards it. Which of Maslow's five needs would your boss's comment satisfy?

Employee Motivation: Lesson Plans Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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