Which of the following is an indirect measure of employee satisfaction?
One advantage of _____ is that fewer employees will voluntarily leave the company, but that can be a downside as well, as less-competent employees will also choose to stay.
What does frustration-regression refer to?
_____ ERG theory simplified _____ hierarchy theory into three basic needs: existence, relatedness, and growth.
Which of the following employees is intrinsically motivated?
The threat of being fired or the promise of a promotion are both examples of _____.
According to Locke, in order for an employee to feel satisfaction with the performance and reward, all of the following elements must be met EXCEPT:
A short-term goal or achievement in the goal-setting model is referred to as a _____ goal.
All of the following are examples of non-monetary incentives EXCEPT:
In order for an incentive program to be successful, the incentive must _____ and _____.
Which manager subscribes to the Theory X viewpoint of management?
Which statement concerning Douglas McGregor's Theory Y is most accurate?
According to Victor Vroom, an employee must find a(n) _____ to be worth his efforts.
According to Victor Vroom, expectancy refers to _____.
Calculate the employee satisfaction index if the total score on an employee satisfaction survey was 28.
How can HR manager Anna calculate the voluntary turnover rate at her company?
Rachel believes her inherent need for autonomy is not being met at work. Which of the following is most accurate?
According to the Cognitive Evaluation Theory, which of the following decreases autonomy?
Behavioral scientist _____, who developed the _____ theory, was unable to show a strong link between employee satisfaction and productivity.
According to Frederick Herzberg, factors that cause an employee to feel dissatisfied at work are referred to as _____ factors.
Which of the following theories simplified Abraham Maslow's hierarchy of needs?
According to _____, an employee will feel satisfaction when he is able to accomplish a challenging goal.
Douglas McGregor introduced the concepts of Theory X and Theory Y in which of the following books?
According to Herzberg, what are motivators?
Identify the three components of expectancy theory.
Expectancy, performance, reward
Effort, performance, reward
Effort, praise, return
Expectancy, praise, return
Expectancy, performance, result
What is the significance of employee satisfaction metrics?
Terri is taking a new job as an elementary school teacher. Her job requires her to join the teachers' union. Which of the three inherent psychological needs does this satisfy for Terri?
Which of the following does NOT occur with goal commitment?
Which of the following is NOT an example of an incentive?
Employee Motivation, Satisfaction & Commitment Chapter Exam Instructions
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